Note: The job is a remote job and is open to candidates in USA. Genzeon is an AI and automation company dedicated to serving the healthcare and retail industries. They are seeking an experienced UiPath Project Manager to manage the end-to-end lifecycle of RPA and intelligent automation initiatives across clinical operations, revenue cycle, and administrative functions, while ensuring compliance with healthcare regulations.
Responsibilities
- Own the full automation project lifecycle — intake, discovery, design, build, UAT, deployment, and hypercare — across multiple concurrent workstreams at both client organizations
- Develop and maintain detailed project plans, WBS, resource matrices, risk registers, RAID logs, and executive dashboards aligned with each client's PMO standards
- Manage the automation demand pipeline in coordination with the Director, ensuring prioritization aligns with organizational strategy and patient-care goals
- Facilitate steering committee meetings, sprint reviews, and executive briefings; provide transparent reporting on schedule, budget, scope, and value delivery
- Track and report automation KPIs — FTE savings, cost avoidance, error reduction, cycle-time improvement — to the Director on a regular cadence
- Serve as the primary liaison between clinical and business process owners, IT, the UiPath CoE, and the Director of Intelligent Automation at each client site
- Lead process-discovery workshops, current-state / future-state analyses, and solution-design sessions with multidisciplinary stakeholders across clinical, operational, and administrative functions
- Partner with clinical informatics and EHR integration teams to ensure automation solutions work correctly within established healthcare workflows — including Epic (MyChart, OpTime, Beaker) at client and Cerner / Meditech environments at client
- Engage revenue cycle leadership to scope and deliver automation for prior authorization, claims adjudication, eligibility verification, charge capture, and related RCM processes
- Translate complex automation capabilities into clear business-value narratives for clinical leaders, frontline staff, finance teams, and C-suite sponsors
- Navigate large, matrixed health system environments — including client's 140+ hospital network across 19 states and client's rural and regional care network — with strong organizational agility
- Lead cross-functional delivery teams of UiPath developers, business analysts, QA engineers, infrastructure specialists, and change-management resources
- Ensure all solutions are designed and built in accordance with UiPath best practices, CoE standards, reusable component frameworks, and each client's IT architecture guidelines
- Oversee UAT planning, test case development, execution, defect management, and formal sign-off with business process owners and the Director prior to production deployment
- Apply Agile/Scrum, hybrid, or waterfall PM methodologies as appropriate to each initiative's complexity and organizational risk profile
- Manage change requests, scope decisions, and dependency tracking; escalate blockers proactively to prevent delivery risk
- Ensure all automation solutions comply with HIPAA Privacy & Security Rules, HITECH, 21 CFR Part 11, and both clients' internal data governance and security policies
- Coordinate with Information Security and Privacy / Compliance teams to conduct risk assessments for robots that access Protected Health Information (PHI) or Personally Identifiable Information (PII)
- Maintain complete project documentation, audit trails, and validation records required for regulated healthcare environments and Joint Commission or HITRUST audit readiness
- Manage SLA monitoring and production incident-management processes; escalate critical issues to the Director as needed
- Support vendor management of UiPath licensing, support escalations, and platform roadmap alignment for each client
- Contribute to the maturation of each organization's Intelligent Automation CoE: governance frameworks, delivery playbooks, reusable component libraries, and onboarding documentation
- Monitor UiPath platform releases and evaluate opportunities to leverage advanced AI/ML capabilities — including Document Understanding, Process Mining, Test Suite, and AI Center
- Identify and document automation opportunities across clinical workflows (patient scheduling, prior auth, clinical documentation support), revenue cycle, and administrative back-office functions
- Coach and mentor junior project coordinators and business analysts embedded within the automation programs at each client
Skills
- Bachelor's degree in Healthcare Administration, Information Systems, Computer Science, Business, or a related field (or equivalent experience)
- 5+ years of project management experience, with a minimum of 2 years leading UiPath or equivalent RPA platform implementations in production environments
- Proven track record of delivering automation projects in a healthcare, health-plan, academic medical center, or large hospital system environment
- Working knowledge of HIPAA, HITECH, and healthcare IT systems — with hands-on experience supporting Epic, Cerner, Meditech, or comparable EHR platforms
- Direct experience integrating automation solutions with Epic modules (MyChart, OpTime, Beaker) and/or Cerner or Meditech workflows in large hospital system environments
- Demonstrated experience in revenue cycle management (RCM) automation: prior authorization, claims processing, eligibility verification, and/or charge capture
- Proficiency in PM methodologies: PMP, Agile/Scrum, PMI-ACP, or SAFe
- Strong command of project and collaboration tools: Jira, Confluence, MS Project, Azure DevOps, or equivalent
- Ability to manage multiple concurrent projects with competing priorities in large, matrixed healthcare organizations
- Exceptional communication, facilitation, and executive-presentation skills; comfortable presenting to Director-level and VP-level audiences
- UiPath Certified Professional — Advanced RPA Developer (UiARD) or equivalent UiPath platform certification
- PMP, PMI-ACP, or SAFe 5 Agilist / SAFe 6 certification
- Hands-on experience with UiPath Automation Hub, Orchestrator, Process Mining, Test Suite, and AI Center
- Experience with HL7/FHIR-based API integrations and interoperability platforms (MuleSoft, Azure API Management, or similar)
- Familiarity with clinical workflow automation: patient scheduling, clinical documentation support, prior authorization automation, and care coordination
- Experience supporting large non-profit or Catholic health system environments (Ascension scale) and/or rural / regional health networks (Sanford scale)
- Six Sigma Green Belt or Lean Healthcare certification
- Experience with HITRUST CSF, SOC 2 Type II, or Joint Commission compliance frameworks
- Background in change management methodologies (Prosci ADKAR, Kotter, or equivalent) applied to automation adoption
Company Overview