Note: The job is a remote job and is open to candidates in USA. Welo Data is seeking detail-oriented Trust & Safety Analysts to review and evaluate AI-generated outputs using content safety policies, project guidelines, and expert human judgment. The role involves assessing complex or ambiguous content, providing consistent evaluations and feedback, and generating data that supports the training and improvement of AI systems.
Responsibilities
- Review and evaluate AI-generated outputs according to defined content safety policies and project guidelines
- Apply expert human judgment to assess complex, ambiguous, or context-dependent situations
- Grade, classify, label, or annotate AI outputs accurately and consistently
- Consider context, language, intent, and cultural differences when evaluating content
- Identify potential content safety or policy concerns based on defined guidelines
- Evaluate difficult cases and make informed decisions when the appropriate outcome depends on multiple factors
- Provide accurate human feedback to support AI system training and evaluation
- Identify unclear or unusual cases and flag them according to defined project processes
- Document decisions and supporting reasoning clearly when required
- Apply detailed project guidelines consistently across assigned tasks
- Maintain high levels of quality, accuracy, consistency, and attention to detail
Skills
- • Educational background or equivalent experience in Trust & Safety, Content Safety, Policy, Linguistics, Communications, Journalism, Research, Law, Social Sciences, or a related field
- • Experience in trust and safety, content moderation, content policy, AI evaluation, data annotation, quality assurance, or a related field
- • Strong understanding of content safety concepts and the ability to apply detailed policies and guidelines
- • Experience reviewing or evaluating complex content where context and intent are important
- • Ability to apply consistent judgment while separating personal opinions from defined policies and project requirements
- • Awareness of cultural and linguistic differences and their impact on content interpretation
- • Strong analytical and critical-thinking skills
- • Ability to make informed decisions in complex or ambiguous situations
- • Strong written English comprehension and communication skills
- • Excellent attention to detail and the ability to maintain consistency across high volumes of work
- • Familiarity with AI-generated content, AI evaluation, human feedback, RLHF, or data annotation is preferred
Benefits
- Freelance contract with the potential to convert to a full-time role
Company Overview