Overview
Remote Triage RN role at CORE Occupational Medicine. We are seeking a full-time Triage Registered Nurse to work from home Monday through Friday from 9:30am to 6:00pm, Central Time. We offer a competitive compensation package including Health, Dental, Vision, Life, 401(k), paid holidays, Vacation and Sick Leave, disability benefits, and more.
CORE Health Networks is the leading provider of integrated occupational medicine services. Our programs align with client missions, goals, and values to achieve outcomes and exceed expectations.
Position Overview
Under the direction of the Director of Injury Management, the Triage Nurse administers intake calls from contracted clients, injured workers, workers’ compensation adjusters, medical providers, and clinic staff. Provides exceptional service and quality treatment options to patients and clients throughout the injury management life-cycle.
Principal Duties and Responsibilities (Essential Functions)
• Triage injury/illness calls to determine emergent vs non-emergent needs
• Determine if injury/illness requires immediate treatment or first aid advice
• Research/locate the nearest facility for injury treatment
• Contact medical facilities to determine availability of adequate services; coordinate visits via phone/fax
• Speak with medical personnel regarding mechanism of injury/illness; discuss appropriate treatment pathways, obtain UDS and BAT when applicable, and assess workplace accommodation availability
• Inform client/injured worker of name/location and contact information of medical facility
• Notify appropriate contacts via email with initial injury details within one hour of notification, unless in an extreme situation
• Provide updates on diagnosis, work status, plan of care, and follow-up appointments to appropriate personnel (employer and adjuster)
• Provide updates, diagnosis, clinic notes, and treatment authorization requests to designated representatives for clients and workers’ compensation adjusters
• Log injury/illness details on client-specific spreadsheets; bill time for each case according to services rendered
• Generate letters to providers for clarification of work-relatedness or treatment plan
• Obtain and review medical records and diagnostics related to the injury/illness and forward to specialty providers when allocated
• Document phone calls, interpret medical records, update work status, and maintain all related emails
• Assist upper management in CM activities as requested; answer phones when receptionist is unavailable; attend staff meetings; assist with office tasks as needed
• Participate in ongoing learning and skill maintenance through internal and external training and workshops
• Other duties assigned by supervisors
Licensure/Certification
• Must possess and retain a valid RN license for the state of LA (or compact multistate license)
• Obtain a CWCP certification within two (2) years of employment
Experience
• Previous triage experience in ER or Urgent Care preferred; prior Occupational Health experience preferred
• Minimum two (2) years practicing as a Registered Nurse
Training
• Training for this position will be conducted primarily remotely; in-office training may be required depending on training demands
Equal Employment Opportunity
CORE, CHN, and our subsidiaries are Equal Opportunity Employers. EOE/ADAAA/AA. Applicants have rights under Federal Employment Laws. Posters: FMLA, EEO, EPPA, etc. Accessibility: contact Human Resources for accommodations.
Contact: Human Resources
Phone: 225-456-2243
Email: hr@coreoccupational.com
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Experience: 3 years required