Note: The job is a remote job and is open to candidates in USA. Technatomy Corporation is dedicated to delivering innovative solutions through a diverse and talented workforce. They are seeking an experienced Training Specialist to lead learning and change management activities for a Department of Veterans Affairs modernization effort, ensuring users are prepared for the new system through effective training and stakeholder engagement.
Responsibilities
- Develop and maintain the Training and Change Management Plan, role-based training matrix, delivery schedule, stakeholder approach, and readiness measures
- Conduct training-needs analysis, stakeholder segmentation, change-impact assessment, communication planning, and user-readiness activities
- Design introductory, advanced, technical, and role-specific learning paths for planners, analysts, approvers, administrators, executives, and support personnel
- Develop and update instructor-led materials, eLearning content, hands-on exercises, simulations, user manuals, quick-reference guides, FAQs, and job aids
- Deliver virtual instructor-led sessions, targeted refreshers, office hours, Q&A sessions, train-the-trainer activities, and knowledge transfer
- Develop stakeholder communications such as leadership briefings, announcements, newsletters, FAQs, visual aids, and role-specific messages
- Coordinate content with Product Owners, analysts, workflow specialists, developers, testers, administrators, support personnel, and technical writers
- Align training and communications with sprint demonstrations, UAT, release readiness, deployment, hypercare, and phased onboarding of additional organizations
- Maintain training records, attendance, assessments, feedback, materials, and version history in approved repositories
- Monitor completion, user feedback, support demand, workflow errors, and adoption trends to target reinforcement and improve materials
Skills
- 5+ years of experience in training, instructional design, organizational change management, stakeholder communications, user adoption, or related IT implementation support
- Experience designing and delivering role-based virtual training, hands-on learning, quick-reference materials, FAQs, user guides, and train-the-trainer content
- Practical understanding of stakeholder analysis, change impacts, readiness planning, communications, feedback loops, and adoption measurement
- Ability to translate system functionality, workflows, user roles, and business processes into clear learning and communications products
- Experience coordinating training with Product Owners, analysts, developers, testers, support teams, and release milestones
- Strong facilitation, presentation, written communication, stakeholder-engagement, and organizational skills
- Experience with Teams, PowerPoint, Word, SharePoint, learning-management systems, eLearning tools, or comparable platforms
- Ability to manage multiple audiences, training events, content updates, and deadlines in a remote client environment
- Bachelor's degree in Education, Instructional Design, Communications, Organizational Development, Business Administration, Information Systems, or a related discipline, or an equivalent combination of education and experience
- Must be able to obtain and maintain a Public Trust clearance
- This position requires U.S. citizenship or Green card
- Experience in Federal, financial, acquisition, health, or another regulated stakeholder environment; VA experience is a plus, not a requirement
- Experience supporting enterprise SaaS, Pega, workflow modernization, business-process change, or user onboarding at scale
- Working knowledge of accessible training content, in-application guidance, simulations, office hours, or adoption analytics
- Prosci, ACMP, instructional-design, Agile, facilitation, or training certification is preferred, but not required
Benefits
- WORK LOCATION: Remote
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