Note: The job is a remote job and is open to candidates in USA. GXO Logistics, Inc. is a global provider of technology-enabled supply chain solutions. The Training Operations Supervisor oversees the training department and instructors supporting Operations, manages training records and databases, conducts needs assessments, and ensures compliance with quality management training requirements. The role is remote anywhere in the United States, with a preference for the Kansas City, Missouri metro area, and requires up to 75% domestic travel.
Responsibilities
- Maintain Kronos time records for direct reports; attend and audit new hire classes and follow up with department supervisors on customer satisfaction
- Handle Quality Management System (QMS) floor training using Floor Training Tracker
- Conduct needs assessments with department supervisors; evaluate training materials, recommend improvements and serve as a training instructor when necessary
- Generate special reports from the Employee Training Database and timekeeping system
- Organize and execute a process for maintaining, filing and storing all training records; enter paper records into electronic format in the database to ensure compliance in the Records Retention Matrix
- Energize the QMS training process by generating and distributing required training rosters and sign-off sheets, ensuring compliance with QMS training requirements
- Organize and maintain the supporting organizational structure in the Employee Training Database (employees, roles and associated QMS training requirements) to reflect the quality training requirements of the organization
Skills
- 2 years of relevant work experience
- Experience with warehouse management or inventory systems
- Ability to adhere to the 7S program
- Proven ability to maintain a safe work environment by adhering to and enforcing safe work practices and following safety practices
- Ability to travel up to 75% of the time
- Must possess a REAL ID-compliant driver's license or passport to comply with federal travel regulations
- Familiarity and ability to comply with TSA security procedures
- Ability to travel domestically via road, rail and air as required for the role and pursuant to Company travel and expense requirements
- Associate or bachelor's degree
- 2 years of experience in a leadership role with supervisory responsibilities
- Experience working in an ISO environment
- Demonstrated understanding of the Supply Chain Quality Policy and a commitment to process excellence by ensuring proper, efficient and accurate use of the processes
- Effective organizational and leadership skills; able to use a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes or cultures
- Ability to establish and maintain effective, collaborative work relationships both internally and externally
- Lift up to 25 lbs. frequently and up to 50 lbs. occasionally
- Sit and stand for extended periods of time, and work in an office or warehouse environment
- Safely walk, reach (including above your head), bend, climb, push, pull, twist, squat and kneel
Benefits
- Full health insurance, including medical, dental and vision coverage
- 401(k)
- Life insurance
- Disability insurance
- Remote work from anywhere in the US
Company Overview