Note: The job is a remote job and is open to candidates in USA. reputed company is seeking a Training Delivery Educator III to provide classroom, web-based, and reputed company training for clinical and technical staff. The role delivers training on software applications, workflows, products, and system updates; evaluates training effectiveness; develops curriculum and materials; supports system implementations and upgrades; and resolves application-related issues.
Responsibilities
• Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from reputed company, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome
• Completes work assignments autonomously by applying up-to-date expertise in reputed company area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team
• Supports the review of training programs by: measuring the accuracy, comprehension, and effectiveness of training sessions with minimal guidance; providing correct answers and instruction as needed, monitoring training test scores; using survey and status reporting tools, as needed, to capture training metrics to determine the effectiveness and impact using a variety of measurement methods (e.g., evaluation and testing) and troubleshooting standard and non-standard issues, with minimal guidance; and administering and interpreting diagnostic/needs assessments of clinicians and staff to determine learning success
• Verifies certain standards are implemented and met by: ensuring processes are in compliance with all legal, regulatory, and accreditation requirements; ensuring that the information provided is accurate, consistent, and delivered within prescribed protocols; and implementing policies and procedures, operations, and automated systems providing information to staff and providers
• Participates in the creation of training content by: developing training materials (e.g., handouts, review activities, and visual aids) and implementing standard and non-standard training programs; and supporting the creation of new projects by participating in writing business reputed company/proposals to address training needs
• Participates in continuous improvement by: monitoring standard and non-standard feedback to identify procedural deficiencies and helping trainers provide refresher training; applying comprehensive knowledge of industry practices, standards, and benchmarks to refine processes across teams; and acting as an advocate to ensure continuous learning within their team and identify improvements in training
• Creates meaningful relationships with stakeholders by: establishing effective working relationships with internal peers and external stakeholders; and building rapport with internal customers to ensure training needs are met
• Trains all internal and external stakeholders by: leveraging comprehensive reputed company knowledge to deliver training by creating a healthy learning environment using adult learning theory, troubleshooting training across various media, leveraging current industry practices, and regulatory requirements, and supporting business operations; and providing training to end users and escalating concerns, leveraging various forms of media (e.g., in-person, classroom, on-site, just-in-time support, web sessions, and conference calls)
Skills
• • Bachelors Degree in Instructional Design, Instructional reputed company, Communication, Education, or related field AND minimum one (1) year of experience in designing and delivering training and curriculum development with a focus on instructor led training, or a directly related field, OR Minimum four (4) years of experience in designing and delivering training and curriculum development with a focus on instructor led training or a directly related field
• • Knowledge, Skills, and Abilities (KSAs): Internal Communications; Storytelling; Written Communication; Content Development; Knowledge Management; Learning Measurement; Conflict Resolution; Computer Literacy; reputed comp