Note: The job is a remote job and is open to candidates in USA. AmpliSell is a full-service e-commerce growth partner helping brands succeed on Amazon and TikTok Shop. The TikTok Account Manager will lead client relationships, develop TikTok Shop strategies, coordinate specialist teams, and drive GMV growth and other client success KPIs across a portfolio of brands.
Responsibilities
- Serve as the primary point of contact for a portfolio of TikTok Shop clients
- Lead onboarding, strategy development, and recurring client calls
- Deliver reporting, insights, and recommendations clients act on
- Own each client's TikTok Shop strategy and GMV targets across all revenue drivers: affiliate/creator content, ads, and shop fundamentals
- Set priorities for the specialist team and keep advertising, operations, and creator work aligned to each brand's goals
- Track performance against our per-brand KPIs (creator-driven GMV, GMV per video, video output per sample) and adjust strategy from the data
- Identify growth opportunities: new products to push, seasonal moments, promotion and pricing strategy
- Set the content direction each brand's creators and coordinators execute against: seasonal angles, hooks, product focus priorities
- Partner with our Creator Partnerships team on which creators to prioritize and how to brief them
- Ensure creator content aligns with brand guidelines and campaign goals
- Work within the TikTok Seller and Business Center, Cruva, and FastMoss
- Keep client strategy documented: target audience, creator criteria, content briefs, and product priorities live in our systems
- Improve our playbooks as you go; we favor automation and custom tooling over manual work
Skills
- 3+ years in e-commerce account management, with at least 1 year hands-on in TikTok Shop
- Understands every lever of TikTok Shop performance (affiliate programs, samples, ads, listings, LIVE) well enough to direct specialists and challenge their work
- Excellent client-facing communicator: can present results, explain misses, and sell a strategy
- Great cross-functional communicator: knows how to move internal teams to unified action
- Analytical and data-driven: comfortable owning a revenue target and working from dashboards and spreadsheets
- Organized and systems-minded: documents strategy, follows process, and improves it
- Based in the US with availability during standard US work hours
- Agency experience managing multiple brand accounts at once
- Familiarity with affiliate platforms (Cruva or similar) and TikTok Seller Center
- Experience with Amazon, Shopify, or other marketplace ecosystems
- Comfort using AI tools to work faster
Benefits
- Bonus-eligible
- Health, dental, and vision insurance
- Generous PTO and paid holidays
- Monthly Fridays Off - one paid Friday off per month
- Flexible remote work environment
Company Overview