Note: The job is a remote job and is open to candidates in USA. Mainstay Medical is a medical device company focused on an implantable neurostimulation system for people with disabling chronic mechanical low back pain. The Therapy Manager will develop market adoption of the ReActiv8 therapy by building customer and patient pipelines, managing the Milwaukee territory, supporting sales cycles, engaging physicians, and collaborating with cross-functional teams.
Responsibilities
- Analyze market trends, referral patterns, and territory demographics to identify high-potential opportunities
- Develop and execute a territory business plan with clear targets, timelines, and performance metrics
- Manage a pipeline of patients and accounts through strategic engagement and education
- Track key performance indicators and maintain accurate records in CRM
- Build and maintain strong relationships with physicians, staff, and key decision-makers
- Customize value-based messaging to physician needs, emphasizing clinical and economic benefits
- Support all phases of the sales cycle, from first case preparation to ongoing adoption
- Conduct educational programs and presentations tailored to specific practices and stakeholders
- Partner closely with Clinical Therapy Support Specialists to deliver seamless account support
- Collaborate with Marketing, Product Development, and Reimbursement teams to drive territory success
- Gather and share physician feedback to inform product development and business strategy
- Provide in-clinic consultation, surgical case support, and patient education
- Attend industry events, educational programs, and company meetings as needed
- Uphold company values, regulatory standards, and ethical business practices
Skills
- * Bachelor's degree (or equivalent experience)
- * 5+ years of sales experience, ideally in complex sales environments
- * Proven track record in developing and nurturing customer relationships and strategic account management
- * Excellent communication, presentation, and negotiation skills
- * Proficiency in Microsoft Office and CRM platforms
- * **Persuasive Communication:**Tells our story in a way that clicks. Listens first, responds with facts, and knows how to handle pushback with confidence and credibility
- * **Adaptability**: Stays cool and flexible when things change—whether it's the environment, the plan, or the people. Reads the room and adjusts communication style on the fly, effortlessly shifting between patients, providers, and teammates to connect in the right way. Brings a positive, solutions-first mindset to every situation
- * **Problem Solving**: Digs into issues with curiosity and structure. Balances what's right for the patient, the provider, and our business—while staying compliant and creative
- * **Business Acumen**: Understands how healthcare works—from clinical benefits to the bottom line. Connects what we do to what matters most to customers
- * **Customer Engagement**: Builds real trust with providers. Pays attention, delivers more than expected, and always looks for ways to help them succeed
- * **Pipeline Management**: Knows the numbers and the strategy. Qualifies opportunities well, keeps things moving, and maintains a strong, steady pipeline
- * Requires presence in the OR (appropriate vaccinations and hospital clearance may be required)
- * Potential for long periods of sitting, standing, speaking, and or walking (minimum of 8 hours a day)
- * Repetitive work on a computer and frequent telephone use
- * Extensive daily travel
- * Possess a valid driver's license
Benefits
- Variable compensation
- Medical benefits
- Dental benefits
- Vision benefits
- Financial benefits
- Equity
Company Overview