Note: The job is a remote job and is open to candidates in USA. Everest Consultants, Inc. is seeking a Test Engineer to lead quality assurance for central pharmacy fulfillment deployments, from factory acceptance testing through site acceptance testing and post-go-live support. The role develops and executes test strategies and validation protocols, tests integrated hardware and software systems, and coordinates defect resolution with engineering teams, customers, and vendors.
Responsibilities
- Design and lead FAT test strategy and protocols in partnership with systems integrators and hardware vendors; prepare comprehensive test plans that validate system architecture, hardware functionality, software integration, and interface performance prior to shipment to customer sites
- Own on-site SAT execution, including test case development, test environment setup, defect tracking, and sign-off. Coordinate with customer IT, pharmacy operations, and clinical stakeholders to ensure acceptance criteria are clear and met
- Conduct systems integration testing across hardware (sorters, vision systems, pick-and-place mechanisms, weighing scales) and software (dispenser logic, interface engines, pharmacy management system connectivity, HL7/NCPDP integrations, middleware)
- Lead root-cause analysis on failed test cases; work cross-functionally with software engineers, hardware teams, integration specialists, and vendors to identify, prioritize, and resolve issues before go-live
- Define and document regression test suites for post-go-live validation, particularly for hotfixes, middleware updates, and configuration changes that impact system behavior
- Support post-go-live quality monitoring; conduct regression testing following production incidents, validate customer-requested enhancements, and verify system stability during the first 90 days and beyond
- Document test results, build validation matrices, and produce test reports for executive stakeholders and regulatory audits (state pharmacy boards, institutional compliance)
- Stay current with central fill automation platforms and their vendor release cycles; proactively identify potential quality risks in new versions or integrations
- Mentor and guide Installation Engineers on quality best practices and test execution; support site level troubleshooting during customer installations
- Report weekly status updates and progress to Tech Delivery Leadership and customers upon request; identify obstacles or concerns that require resolution, communicating all relevant data to internal teams and vendor partners
- Identify areas for improvement in products and testing processes, and work with engineering and product teams to recommend and drive enhancements
- Cooperatively provide testing and quality-related training to colleagues as needed
- Must understand and comply with Safety, 5S, ISO, and other corporate programs, initiatives and procedures
- Dependable and consistent attendance is critical for project success and quality outcomes
- Coordinate daily with Tech Deployment Leads and Site Installation Managers; support the transition to post-go-live Technical Support
Skills
- Candidate need to be authorized to work in the US (without any sponsorship)
- Bachelor's degree in computer science, Information Technology, Engineering, Healthcare IT, or related field
- Minimum of 5 years of QA/test engineering experience in healthcare IT, medical device, or industrial automation
- Demonstrated expertise in systems integration testing: validating end-to-end workflows across middleware, APIs, healthcare integrations, vision systems, mechanical hardware, and databases
- Excellent problem-solving and troubleshooting skills; ability to diagnose complex hardware and software integration issues
- Ability to read and interpret technical drawings, electrical and mechanical schematics, and software specifications
- Effective verbal and written communication skills; ability to communicate technical issues to both technical and non-technical stakeholders
- Strong technical knowledge of pharmacy automation systems and central fill workflows
- Hands-on experience with test plan development, test case creation, defect tracking, and producing clear technical documentation
- Experience with test management and defect tracking tools (Jira, Azure DevOps, TestRail, or similar)
- Proficiency in software tools such as MS Teams, Salesforce, Visio, and industry-specific platforms
- Knowledge of network protocols, database concepts, and HL7/NCPDP healthcare integration standards
- Strong attention to detail, quality orientation, and sense of responsibility for test accuracy and completeness
- Self-directed; uses tact and diplomacy in handling sensitive customer and technical issues
- Ability to work independently and own quality outcomes; strong sense of ownership and solid follow-through skills; positive can-do attitude
- Quick learner; ability to master industry-specific and company technology knowledge rapidly
- (pharmacy automation, robotic systems, or similar hardware-integrated software environments preferred)
- Experience implementing or supporting automation in high-volume, high-uptime fulfillment or distribution operations (pharmacy central fill automation preferred) is strongly preferred
- Prior experience in pharmacy, healthcare, or pharmacy automation testing preferred
- Experience with regulatory testing and audit preparation (USP <825> , FDA validation frameworks, state pharmacy board compliance) a plus
- Certification in QA/testing (ISTQB, CSTE) or healthcare IT (HIMSS, CAHIMS) a plus
Benefits
- Remote-based position with 80%–100% travel to customer sites
- HIPAA Certification (provided)
Company Overview