Note: The job is a remote job and is open to candidates in USA. Cornerstone Building Brands manufactures exterior building products for residential and low-rise non-residential buildings in North America. The Territory Sales Representative will drive special-order sales, train millwork and ProDesk associates, maintain product displays and stock integrity, build customer relationships, plan sales activities, resolve customer issues, and provide competitive market feedback across the assigned territory.
Responsibilities
- 50% Drive Special Order Sales: Increase market share by driving sales of special-order sales units, dollars, and average selling price in the following business segments: Millwork Department, and Customer Order Expeditor (COS), & Specialty Assistant Store Manager (SASM)
- 15% Training: Provide product knowledge training, product demonstrations and comprehensive MyCD program training for all millwork and ProDesk associates
- 10% Maintain Existing Stock Business: Work with Merchandising Execution Team (MET) to ensure stock product integrity & correct price labels. Use Digital Bay Service request (DBSR) to rate the bays and ensure projects are executed correctly. Inspect displays both in showroom and in-aisle. Review Planograms and make sure the bays are set to planogram
- 10% Customer Rapport: Engage with everyone at the store including store managers, assistant managers, receiving, & order expeditors
- 5% Sales Planning: Strategically plan weekly schedule and report sales activity using available tools, including CRM and Call Reporting applications
- 5% Problem Resolution: Address customer complaints promptly, investigate issues, and recommend solutions to ensure customer satisfaction
- 5% Management Feedback: Share feedback to sales team leadership on competitive environment within your sales territory, challenges to driving sales and opportunities to drive sales
- Travel 40% + with overnights: Depending on your territory overnights will be required
- Store Visit Protocol:
- Time In Store: 45 – 60 minutes on average. Time spent in store should be based on TSR’s judgement of current needs
- Pro Sales Desk & Millwork Desk – training millwork associates and appointment setting
- General Housekeeping - Review of product literature, review of store stock using Orderup and partner with MET when applicable
- Display Quality Check – Ensure all displays meet the company’s quality expectations (Ex: No rips in screens, window/patio doors operating as intended, displays intact with no defects, etc.)
Skills
- High School Diploma or equivalent required
- Strong problem-solving, negotiation, and communication skills essential
- General knowledge of major competitive brands within the industry
- Proficient in Microsoft Office applications including Word, Excel, and PowerPoint
- Solid time management skills with the ability to prioritize multiple responsibilities effectively
- Strong interpersonal and teamwork skills with a high level of integrity and personal motivation
- Being adaptable and open to new ways of working is crucial. Embrace change with a positive mindset
- Ability to bounce back from setbacks, stay focused, and maintain productivity during challenges
- Be willing to adapt to new processes, technologies, and ways of thinking
- Collaborate with colleagues, share insights, and work together to achieve common goals
- Ability to travel within territory daily: Upper Midwest – Michigan
- Must be at least 18 years of age to apply
- Bachelor's degree preferred
- Proven direct sales experience in the building products industry preferred
- Understanding of the building products industry and home improvement retail channel preferred
Benefits
- Medical, dental and vision benefits starting day 1 for full-time team members
- 401k
- PTO
- Paid holidays
- FSA
- Life insurance
- LTD
- STD
- EAP
- Discount programs
- Tuition reimbursement
- Training
- Professional development
Company Overview