Note: The job is a remote job and is open to candidates in USA. Sourcebooks is a publisher seeking a detail-oriented Temporary Metadata Operations Assistant to support its Metadata team. The role focuses on managing digital metadata, maintaining accurate product information, providing FileMaker and systems support, and assisting with routine tasks, troubleshooting, and special projects.
Responsibilities
- Provide day-to-day operational support to the Metadata Supervisor and broader Metadata team
- Serve as a key support resource for digital metadata, ensuring information is accurate, complete, and delivered on schedule
- Create, update, review, and maintain product metadata across internal systems and partner platforms as needed
- Manage routine metadata tasks, including data entry, updates, quality checks, and data cleanup
- Monitor metadata for accuracy and completeness, identifying and helping resolve discrepancies or missing information
- Provide FileMaker support, including data entry, maintenance, reporting, and routine troubleshooting
- Track assigned tasks, priorities, and deadlines to ensure work is completed accurately and on time
- Assist with troubleshooting metadata and system-related issues, escalating more complex problems when appropriate
- Collaborate with team members and internal partners to answer questions and resolve metadata issues
- Provide additional coverage and support during periods of high volume or shifting team priorities
- Assist with special projects and other metadata initiatives as assigned
- Help document and maintain team processes and workflows to support consistency and efficiency
Skills
- High school diploma or equivalent
- Strong attention to detail with a demonstrated ability to maintain accuracy when working with data and repetitive tasks
- Strong organizational and time-management skills, with the ability to manage multiple assignments and deadlines
- Comfortable working with computers, databases, spreadsheets, and other business systems
- Basic proficiency with Microsoft Excel and other Microsoft Office applications
- Ability and willingness to learn new systems, tools, and processes quickly
- Strong problem-solving skills and the ability to identify discrepancies and ask appropriate questions
- Clear written and verbal communication skills
- Ability to follow established processes and instructions while working independently
- Collaborative mindset and willingness to provide support across the team as priorities shift
- Dependable, adaptable, and comfortable working in a deadline-driven environment
- Associate or bachelor's degree
- Previous experience with data entry, administrative support, databases, or digital content
- Experience with publishing, metadata, audiobooks, or FileMaker
Benefits
- Full-time employees are eligible for Medical/Prescription drug insurance
- Full-time employees are eligible for Dental insurance
- Full-time employees are eligible for Vision insurance
- Full-time employees are eligible for Health Care Flexible Spending Account
- Full-time employees are eligible for Dependent Care Flexible Spending Account
- Full-time employees are eligible for Health Savings Account
- Full-time employees are eligible for 401(k)
- Full-time employees are eligible for Short- and Long-Term Disability Insurance
- Full-time employees are eligible for Life/AD&D Insurance
- Full-time employees are eligible for generous paid time off
- The location for this position can be hybrid or remote in New York or Naperville, Illinois, or remote based in the listed states
Company Overview