Note: The job is a remote job and is open to candidates in USA. TTEC is a global customer experience company that combines humanity and technology to help businesses build engaged customer relationships. The Temporary Instructional Designer will design, develop, deliver, evaluate, enhance, and maintain human-centered, data-driven virtual and blended learning experiences using instructional design, learning science, graphic design, and media design. The role also involves applying human-centered design, analyzing learning data, supporting curriculum redesign, and researching learning tools and platforms.
Responsibilities
- Build, incubate, test, and go live with learning solutions that bring about great learning experiences across multiple clients, verticals, and geographies
- Keep the learner experience front-and-center in everything you do, applying human-centered design and design thinking in an agile and multidisciplinary environment
- Support the Global Learning Delivery Project Management team in the curriculum design and redesign
- Leverage learning data to monitor performance, predict learner success, and deliver the right outcomes
- Conduct research on learning tools and platforms
Skills
- 3 years of demonstrable experience including building e-learning content using Articulate Storyline or similar authoring tools, using advanced features in audio-editing tools, using learning technology apps for rapid design and creating user content using basic graphic design features
- Knowledge of and practical application of adult learning theory, user design, and learning design principles
- Experience using Learning Management Systems and/or Learning Experience Systems
- Proficiency in Microsoft Office including using advanced features in PowerPoint and basic features in Excel
- Basic project management skills and familiarity with task manager or productivity tools
- Experience in learning data analysis to effectively evaluate behavioral and business impact of training programs
- Advanced English communication skills
Benefits
- Remote work in the United States
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Paid time off (PTO)
- Wellness and healthcare benefits
- Performance bonus opportunities
- Tuition reimbursement
Company Overview