Note: The job is a remote job and is open to candidates in USA. AireSpring is seeking a Senior Project Manager to lead complex telecommunications and managed services projects from initiation through closeout. The role oversees cross-functional teams, carrier relationships, project budgets and schedules, customer communications, and delivery quality.
Responsibilities
- Lead and manage multiple concurrent telecommunications and managed services projects from initiation through successful completion and closeout
- Oversee complex infrastructure projects including Ethernet, SD-WAN, GPON, and firewall implementations across multiple customer sites
- Direct internal engineering, operations, and service delivery teams; assign tasks, monitor progress, and ensure accountability to project milestones and deliverables
- Manage strategic relationships with major telecom carriers (AT&T, Lumen/CenturyLink, Verizon) to negotiate terms, expedite circuit ordering, and resolve escalated issues
- Develop and maintain comprehensive project plans, budgets, resource allocations, and risk mitigation strategies
- Establish and track key performance indicators (KPIs), project metrics, and success criteria; report progress to executive leadership and customers
- Identify, assess, and proactively manage project risks, dependencies, and scope changes; implement corrective actions as needed
- Mentor and coach junior project coordinators and associate project managers to develop their skills and advance their careers
- Serve as primary point of contact for customer communications, providing strategic updates and managing stakeholder expectations at the C-level
- Optimize project management processes and systems; recommend and implement process improvements to enhance efficiency and delivery quality
- Manage project budgets, track expenses, and ensure cost control throughout the project lifecycle
- Maintain detailed project documentation, lessons learned, and best practices to support organizational knowledge and continuous improvement
Skills
- 7+ years of progressive experience in project management, program management, or senior operations roles within telecommunications or managed services industries
- Demonstrated expertise in managing large-scale telecom and network infrastructure projects including Ethernet, SD-WAN, GPON, and firewall deployments
- Extensive experience coordinating with major telecom carriers on circuit ordering, provisioning, and complex service implementations
- Proven ability to manage project budgets, resources, and timelines for multi-million dollar initiatives
- Advanced proficiency with enterprise project management tools, ticketing systems, and business intelligence platforms
- Strong leadership and team management experience; ability to direct and mentor cross-functional teams
- Excellent stakeholder management skills with experience communicating at executive and C-level
- Exceptional organizational skills, strategic thinking, and attention to detail in complex environments
- Superior written and verbal communication skills with ability to present to senior leadership and customers
- Demonstrated ability to manage multiple high-priority projects simultaneously while maintaining quality standards
- 1–3 years of experience in a project coordination, service delivery, or operations role within telecommunications or managed services
- Basic understanding of telecom and network services such as Ethernet, SD-WAN, GPON, or firewalls
- Exposure to carrier coordination, provisioning, or circuit ordering processes
- Comfortable working with multiple vendors and understanding carrier timelines
- Experience using project tracking tools, ticketing systems, or internal databases
- Strong organizational skills and attention to detail
- Clear written and verbal communication skills
- Ability to manage multiple tasks and adapt to changing priorities
- Project Management Professional (PMP) or similar advanced certification
- Experience managing multi-site, enterprise-level business connectivity and infrastructure projects
- Deep knowledge of telecom ordering processes, ASR/LSR concepts, and carrier provisioning workflows
- Background in P&L management and financial forecasting
- Experience with Agile or hybrid project management methodologies
- Track record of successfully delivering projects ahead of schedule or under budget
- Experience in vendor management and contract negotiation
- Knowledge of network architecture and telecommunications technology trends
- Experience supporting multi-site or business connectivity projects
- Familiarity with telecom ordering processes (ASR/LSR concepts)
- Proactive, detail-oriented, and eager to learn
Benefits
- Entry-level opportunity to build hands-on project management experience in telecom.
- Learn from experienced project managers and technical teams.
- Exposure to real-world carrier coordination and infrastructure deployments.
- Clear growth path into a Project Manager role.
Company Overview