Note: The job is a remote job and is open to candidates in USA. Augustine Consulting, Inc. is a woman-owned small business providing engineering and technical services to the United States Government. The Technical Writer will develop and manage technical, onboarding, software, cloud, and cybersecurity documentation while collaborating with customers and engineers. The role also involves documenting work processes, advising on documentation improvements, prioritizing deliverables, and conducting research for assigned projects.
Responsibilities
- Prepares/manages the development and updating of documentation in the form of Architecture and Component diagrams, Technical Diagrams, User Guides, Software Bill of Materials (SBOM), and Cybersecurity processes and protections
- Works with the customer and engineers to produce and improve project/product onboarding documentation, create intuitive graphical representations of the software ecosystem and document maintenance/management procedures for a variety of Cloud services
- Utilize existing work-management tools such as Azure DevOps to document work and processes, while also advising the customer on documentation tools and process improvement opportunities
- Works directly with the customer to set priorities and ensures that the work products conform to company and customer standards
- Carries out projects assigned by Team Leads pertaining to team functions, requiring research and investigation
Skills
- Due to the sensitive nature of this work, a US Government security clearance is required, and all applicants must provide proof of U.S. Citizenship
- Must currently possess an active Secret (or higher) security clearance
- High School Diploma and 10 years of relevant experience, or
- Associate's degree with seven years of relevant experience, or
- Bachelor's degree in a related field and one year of relevant experience, or
- Master's degree in a related field and no experience
- Excellent communications skills, both written and oral
- Strong knowledge of Adobe Acrobat
- Strong knowledge of Microsoft Suite of Software
- Basic knowledge of DevOps tools, such as Azure Dev Ops (ADO)
- Basic knowledge of Windows and Linux
- Basic familiarity with Cloud ecosystems and architectures
- Knowledge and experience with Department of Defense networks, systems and processes
- Experience with the Government's EMASS, RMF, and or ATO/ATT processes and tools
- Experience with Oracle Cloud ecosystems
- Experience working with Government Cloud providers, such as ECMA
- Familiarity with Soldier and/or other Army Mission Command and Control systems
- Exposure to Software engineering processes/tools/methods, Software design, test, development, and/or support, Cloud Services, Cloud Service management tools, and networking
- Experience in Technical Writing pertaining to software products, such as Architecture/Network Diagrams, Technical Process/Procedure Documents, Onboarding/Tutorial lessons, and cybersecurity threat/protection/mitigation descriptions
Benefits
- Fully remote
- Comprehensive Medical, Dental, and Vision plans
- Group Life and Voluntary Life Insurance plans
- Retirement Savings Plan
- Paid Time Off
- Paid Parental Leave
- Tuition and Professional Development Reimbursement Program
Company Overview