Note: The job is a remote job and is open to candidates in USA. XYZ AI Inc. is a boutique development firm focused on specialized AI software projects spanning research and real-world applications. The Technical Writer creates and maintains clear, user-focused documentation for AI products and internal tools, collaborating with engineering and product teams to translate complex technical information into accessible content. The role also supports documentation standardization, onboarding materials, and training resources for internal teams and external customers.
Responsibilities
- Creating clear, accurate, and user-focused documentation for XYZ AI Inc.’s AI products and internal tools
- Drafting and maintaining product guides, API documentation, technical specifications, and release notes in collaboration with engineering and product teams
- Interview subject matter experts, analyze complex technical information, and translate it into structured content suitable for developers, business users, and non-technical audiences
- Organizing and standardizing documentation repositories, improving templates and style guides, and ensuring consistency and accessibility across all technical materials
- Help refine onboarding materials and training resources to support internal teams and external customers
Skills
- Demonstrated skills in technical writing and documentation, including Technical Writing, Technical Documentation, and Documentation
- Experience with user-facing instructional content such as Manuals and formal Technical Communication materials
- Strong ability to understand software architecture, APIs, and AI/ML concepts and explain them clearly to varied audiences
- Proficiency with documentation tools and formats (e.g., Markdown, HTML, wikis, version control systems such as Git)
- Excellent written communication, attention to detail, and ability to follow and contribute to style guides and documentation standards
- Comfort working remotely, managing multiple projects, and collaborating across time zones with engineers, designers, and product managers
- Bachelor's degree in a related field (e.g., Technical Communication, Computer Science, Engineering, English) or equivalent practical experience
- Prior experience documenting AI, software development tools, or SaaS products is highly beneficial
Benefits
- Full-time remote work
Company Overview