Note: The job is a remote job and is open to candidates in USA. Kadant is seeking a Technical Sales Manager to manage revenue targets and customer relationships for Clouth Americas products. The role is responsible for sales development, customer visits, product demonstrations, machine surveys, installation and start-up support, troubleshooting, forecasting, reporting, and maintaining customer and internal relationships.
Responsibilities
- Utilize Salesforce.com as your business management tool with a focus on: Contacts, Calendar, Quote Requests, Opportunity (Quote) Management, Visit & Service Reports, Forecasting, and Sales Strategy Development
- Maximize customer interface using traditional customer visits and digital engagement
- Create value through machine surveys
- Demonstrate a strong understanding of Clouth Americas products and services and how to apply them to the customer’s process
- Understand the competitive products and selling strategy
- Develop and maintain strong customer relationships with Senior Management, Production, Maintenance, Engineering and Purchasing by: being responsive to customer needs and objections; providing strong value propositions (ROI) to support our solution; utilizing Clouth Americas internal resources to bring added value; facilitating meetings, presentations, seminars, training, etc.; providing documentation in support of our recommendations; providing trial, start-up and troubleshooting assistance
- Provide accurate and timely reports and billing documentation
- Develop and maintain strong internal Clouth Americas relationships
- Support our mission, values (teamwork, integrity, dedication, respect, innovation, excellence), and customer message (mindshare, people, added value, digital transformation, and user experience.)
- Maintain all necessary safety training as required by the customer and practice safe working procedures
Skills
- Bachelor's degree and/or minimum of five years selling experience in industrial markets and/or minimum of five years employed in a paper machine production environment
- Must possess working knowledge of Microsoft Office
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