Note: The job is a remote job and is open to candidates in USA. Copeland is a global climate technologies company delivering HVACR, cold chain, controls, software, and monitoring solutions. The Technical Sales Engineer will serve as a technical expert and trusted partner for OEM customers, applying Copeland controls and services to customer applications while collaborating with sales, engineering, product, and execution teams to support successful deployments and expansion.
Responsibilities
- Serve as trusted customer partner and technical subject matter expert for refrigeration, HVAC and lighting controls (supervisory, distributed, custom, third-party integrations) and applicable services (commissioning, programming, project)
- Serve as OEM application expert
- Understand controls and services market trends and competitive capabilities
- Collaborate with the sales team on customer facing engagements and serve as technical sales and OEM application expert. Pull in Solution Architecture, Product Management, Systems Engineering and/or Engineering where needed
- Create high level, technical requirements for new OEM opportunities, including but not limited to hardware bill of material, integrations to third party devices, control panels, base programming files, distributed controllers, and field services
- Collaborate with Copeland execution teams to ensure successful deployment of controls, integrations and/or other services
- Customer focused approach with emphasis on land, implement and expand phases of the sales cycle
Skills
- BS degree in Engineering, or related technical discipline -or- equivalent industry experience
- Two years of food retail or foodservice product development / engineering / field service / technical support or related experience
- Knowledge of Copeland control systems for Food Retail/Foodservice, including but not limited to E3, Site Supervisor, distributed controls (e.g. case controllers)
- Hands-on experience with Food Retail/Foodservice Building Management Software
- Demonstrated success in technical role in the food retail or foodservice industry -or- similar industry
- Effective analytical, coordination and verbal communication skills
- Ability to travel 40-50%
- Demonstrated ability to collaborate and communicate effectively and build strong relationships with customers and internal team members
- Proven experience in consultative solutions selling
Benefits
- Hybrid eligible, with the requirement to be in office at least three days per week
- Flexible and competitive medical insurance plans
- Dental and vision coverage
- 401(k)
- Flexible time off plans
- Paid parental leave
- Vacation leave
- Holiday leave
- End-to-end employee development from onboarding through senior leadership
- Employee resource groups supporting culture and community building
Company Overview