Note: The job is a remote job and is open to candidates in USA. productmojo is a Shopify Partner and web development agency serving clients across the Carolinas and nationwide. The Technical Project Manager / Shopify Solutions Manager will coordinate client delivery, manage projects and technical teams, translate business needs into development work, and support technical discovery for prospective clients.
Responsibilities
- Serving as a primary day-to-day client contact
- Running client meetings and communicating project status
- Gathering and clarifying requirements
- Translating client requests into clear development tasks
- Managing projects, priorities, deadlines, and dependencies
- Coordinating developers, designers, and other specialists
- Monitoring project and retainer hours
- Following up on approvals, client inputs, and anything needed to keep work moving
- Reviewing completed work against requirements and coordinating QA
- Helping prepare estimates and project scopes
- Keeping projects organized and moving smoothly from start to finish
- Asking thoughtful Shopify and technical discovery questions
- Understanding the prospect's current systems and workflows
- Helping determine whether a solution should use native Shopify functionality, an existing app, theme customization, custom development, or an integration
- Identifying important unknowns, dependencies, and technical considerations
- Helping turn discovery conversations into realistic scopes and estimates
- Explaining technical concepts and proposed approaches clearly to non-technical clients
Skills
- Remote | Daytime Eastern Time availability required
- You do not need to be a developer, but you should understand Shopify and web development well enough to confidently participate in technical conversations, answer many common client questions, and recognize when deeper developer input is needed
- Shopify and Shopify Plus
- Themes, Liquid, apps, and third-party apps
- Metafields and metaobjects
- Checkout and Shopify capabilities
- Products, orders, customers, and inventory
- APIs, webhooks, and integrations at a high level
- Custom applications, databases, hosting, and deployments at a conceptual level
- Highly organized and dependable
- Comfortable taking ownership of projects
- An excellent written and verbal communicator
- Confident and personable in client meetings
- Familiar with Shopify and the broader e-commerce ecosystem
- Technically curious and eager to learn
- Good at turning ambiguous requests into clear next steps
- Comfortable collaborating directly with developers
- Proactive about timelines, budgets, communication, and follow-up
- Able to manage multiple clients and projects at once
- Positive, professional, and easy to work with
- You don't need to have every technical answer. We're looking for someone who understands the concepts, asks good questions, enjoys learning how things work, and knows when to bring in a developer for deeper technical input
- Approximately 10–15 hours per week
- Regular daytime availability during Eastern Time business hours is important
- Previous experience with a Shopify, e-commerce, web development, or digital agency is strongly preferred
Benefits
- Part-Time Freelance / Contract
- Remote
- Flexible schedule
- Opportunity to build a long-term relationship with productmojo and become an important part of how we serve clients
Company Overview