Note: The job is a remote job and is open to candidates in USA. Children's National Hospital is a leading healthcare provider dedicated to children's health. They are seeking a Senior Epic Project Manager to lead complex Epic-related initiatives, ensuring project delivery aligns with organizational goals and enhances operational efficiency.
Responsibilities
- Leads the planning, execution, and delivery of Epic-related projects, ensuring alignment with organizational goals, timelines, and budget constraints
- Oversees cross-functional teams including analysts, developers, clinical stakeholders, and operational leaders to ensure successful implementation and optimization of Epic Clinical and Revenue Cycle applications
- Drives project governance, including scope definition, risk management, resource allocation, and stakeholder communication, ensuring transparency and accountability throughout the project lifecycle
- Serves as a strategic liaison between IT and operational departments, translating business needs into actionable project plans and ensuring system capabilities support clinical and revenue cycle workflows
- Facilitates stakeholder engagement, conducting regular meetings, rounding, and feedback sessions to gather input, address concerns, and promote collaboration
- Coordinates go-live readiness and post-implementation support, including training, issue resolution, and performance monitoring to ensure smooth transitions and sustained adoption
- Provides leadership in troubleshooting and root cause analysis for complex system issues, collaborating with technical teams and vendors to ensure timely resolution
- Monitors project performance metrics, identifying opportunities for improvement and ensuring continuous alignment with best practices and regulatory standards
- Mentors and supports project team members, fostering professional development and promoting a culture of accountability and excellence
- Ensures compliance with organizational policies, including documentation standards, time reporting, and change management protocols
- Advocates for user needs and system usability, contributing to the development of training materials, support documentation, and workflow integration strategies
- Maintains strong vendor relationships, coordinating support and enhancement efforts to ensure system stability and alignment with evolving operational needs
- Provides on-call project leadership support as needed, ensuring continuity of operations and rapid response to critical issues
Skills
- Bachelor's Degree
- 7 years Seven (7) to Ten (10) plus years of project management, product design, or related experience
- EPIC Certification
- Strategic Analysis & Problem Solving – Demonstrates advanced analytical skills in identifying root causes of complex technical and operational challenges, developing strategic solutions that optimize Epic system performance and healthcare workflows
- Executive Communication & Stakeholder Engagement – Excels in clear, persuasive communication across all organizational levels, facilitating collaboration between technical teams, clinical leaders, and executive stakeholders to drive project success
- Project Leadership & Time Management – Proven ability to lead multiple, high-impact projects simultaneously, balancing competing priorities while delivering results on time and within scope in dynamic healthcare environments
- Healthcare Operations & Revenue Cycle Expertise – Deep understanding of clinical operations and revenue cycle processes, with a track record of aligning Epic system capabilities to support organizational efficiency, compliance, and financial performance
- Change Leadership & Organizational Agility – Skilled in leading change initiatives, guiding teams through transitions, and fostering adoption of new technologies and workflows with minimal disruption to operations
- Collaborative Leadership & Team Development – Builds high-performing teams through mentorship, open communication, and a collaborative approach that promotes shared ownership of project outcomes
- Change Management & Transformation – Experienced in applying structured change management methodologies to support system implementations, upgrades, and optimizations, ensuring stakeholder buy-in and long-term success
- Professional Integrity & Accountability – Upholds the highest standards of professionalism, confidentiality, and ethical conduct, particularly in high-pressure or sensitive project environments
- Master's Degree
Benefits
- Children’s National is committed to providing a fair and competitive total rewards package to each of our employees.
- Comprehensive benefits package
- Additional compensation for which this position may be eligible
Company Overview
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