Note: The job is a remote job and is open to candidates in USA. RightCrowd is a dynamic company in the Physical Identity and Access Management industry, providing solutions that enhance security and streamline access control processes. The Technical Project Manager will lead multiple customer engagements and global project teams through requirements gathering, solution design, development, and implementation while managing scope, schedule, budget, risks, resources, and stakeholder communications.
Responsibilities
- Ensure all members of a project team work collaboratively and individually to create the customer deliverables to meet the customer expectations and success criteria
- Full project life cycle ownership: Successful project delivery will include full implementation from initiation to deployment for multiple initiatives simultaneously
- Developing and managing all aspects of projects including planning, external vendor relationships, communications, resources, budget, change, risks and issues
- Developing full-scale project plans and associated communications documents including project status reports and change requests. For Change Requests, manage and control change throughout the project and liaise with internal and external senior stakeholders as appropriate
- Set and continually manage project and program expectations while delegating and managing deliverable with team members and stakeholders
- Prepare estimates and detailed project plan for all phases of the project
- Procure adequate resources to achieve project objectives in planned timeframes, within the constraints of the team and set expectations based on those constraints
- Manage the day-to-day project activities and resources and chairs the project management team meetings, and customer meetings. Maintain regular customer meetings
- Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
- Report on project success criteria results, metrics, test and deployment management activities
- Demonstrate a functional acumen to support how solutions will address customer goals while maintaining alignment with industry best practices
- Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
- Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, and key stakeholders
- Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards. Manage escalations, ongoing quality control, and participate in quality issue resolution
Skills
- Must be fluent in both English and Spanish. This role will service our clients based in Chile
- 5+ years of experience working with business stakeholders within a cross-functional matrix environment
- Bachelor's Degree in appropriate field of study or equivalent work experience
- Experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall
- Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
- Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
- Self-motivated, decisive, with the ability to adapt to change and competing demands
- Tools: MS Project, JIRA, Confluence, Excel, Word and PowerPoint
- Experience in successfully leading projects and programs to on-time, on-schedule and within budget close
- Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance
- 2-5 years of project management experience, including tracking and planning projects, PMP is a benefit
Benefits
- PMP is a benefit
Company Overview