Note: The job is a remote job and is open to candidates in USA. Morae Global Corporation is a dynamic organization providing solutions for corporate law departments and law firms. They are seeking a Technical Project Manager to oversee the support and enhancement of their web application hosted on Microsoft Azure, ensuring operational stability and driving strategic improvements.
Responsibilities
- Lead and coordinate daily support operations for the cloud-hosted web application
- Create and maintain support plans, service-level agreements (SLAs), and issue-tracking documentation
- Ensure timely resolution, escalation, and communication of incidents, risks, and technical dependencies
- Manage small to mid-scale enhancement projects from planning to execution
- Work in partnership with the Main Project Manager to define project timelines, budgets, and resource allocation
- Collaborate with Azure Experts to manage and optimize the infrastructure (Azure App Services with Vue3 & Laravel)
- Act as a liaison between technical teams, business stakeholders, and external vendors to ensure clear, consistent communication and aligned goals
- Monitor system performance, reliability, and health using appropriate tools and processes
- Drive improvement initiatives to optimize system scalability, resilience, and security posture
- Participate in incident response and root cause analysis, contributing to system recovery and future prevention strategies
- Ensure operations comply with relevant security, data protection, and regulatory standards
- Develop and maintain documentation on operational best practices, governance frameworks, and risk management protocols
Skills
- Bachelor's degree in Computer Science, Information Systems, Project Management, or a related field
- 4–6 years of project management experience in a technical or cloud-based environment
- Hands-on experience managing support or development projects for cloud-hosted applications, preferably on Microsoft Azure
- Prior exposure to web application frameworks like Vue.js and Laravel is a strong advantage
- Solid understanding of Azure App Services, application monitoring tools, and DevOps processes
- Familiarity with modern web infrastructure, including front-end frameworks, back-end services, and APIs
- Working knowledge of cloud-based security, compliance, and data governance principles
- Strong command of both Agile and Waterfall methodologies
- Proficient in project management tools like Jira and Zenhub
- Excellent documentation, problem-solving, and organizational skills
Company Overview