Note: The job is a remote job and is open to candidates in USA. Project Management Institute is seeking a Technical Program Manager to lead delivery across its Sitecore experience platform program and marketing AI enablement portfolio. The role translates strategy into accountable execution, manages cross-functional workstreams and dependencies, oversees governance and financial reporting, and delivers digital, data, and AI capabilities into production.
Responsibilities
- You will own end-to-end delivery across PMI’s Sitecore experience platform program and its marketing AI enablement portfolio. Converting platform strategy and business priorities into sequenced, accountable execution: defining scope, mapping dependencies, managing decision gates, and moving concurrent workstreams reliably from requirements through production
- Working with MarTech product owners, platform activation owners, engineering and architecture teams, data and analytics teams, and external delivery partners, this individual contributor translates product direction into clear requirements, integrated release plans, and production capability that marketing teams can operate with confidence. The role carries accountability for governance, financial oversight, and reporting across the portfolio
Skills
- Bachelor's degree or equivalent experience required
- 10+ years of experience in technical program management, delivery leadership, or complex cross-functional transformation programs in enterprise environments
- Demonstrated accountability for delivery outcomes, business impact, and stakeholder alignment rather than project administration or status reporting
- Experience partnering directly with software engineering, architecture, platform, and data teams
- Proven experience delivering enterprise CMS, digital experience, or customer engagement platforms, preferably Sitecore
- Experience delivering AI, automation, analytics, or machine learning capabilities into production with measurable business outcomes
- Practical experience with generative AI and LLM-based solutions, AI workflows, prompt design, and integration approaches
- Experience with customer data, activation, or marketing technology ecosystems supporting acquisition, engagement, retention, or lifecycle activation, with fluency in the business and platform metrics affected
- Proven ability to establish and operationalize new capabilities, processes, or platforms in ambiguous environments
- Demonstrated experience managing systems integrators and vendors to delivery outcomes and quality standards
- Experience Platforms: Sitecore, headless and composable architecture, DAM and content operations
- Marketing Platforms: Magento, Adobe Experience Platform, Adobe Journey Optimizer
- CRM: Adobe, Microsoft Dynamics 365
- Analytics: Adobe Analytics, Looker, Journey Analytics tools
- Data: Snowflake
- Cloud: Microsoft Azure
- Work Management: Jira, ADO, Confluence, monday.com
- Executive communication and stakeholder alignment
- Strategic thinking and decision-making under ambiguity
- Vendor and partner management
- Influencing without authority and cross-functional leadership
- Strong preference for experience leading migration, modernization, or re-platform initiatives
- PMP, PgMP, Agile/Scrum, SAFe, or equivalent certification preferred
Benefits
- Skill development opportunities, to help you grow now and into the future
- Access to a global network, to enrich your professional experience
- Flexible options to help balance work time and your time
- Award and bonus opportunities
Company Overview
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