Note: The job is a remote job and is open to candidates in USA. TailorCare is transforming specialty care through personalized, evidence-based programs that improve outcomes for patients with joint, back, and muscle conditions. The Technical Program Manager will lead complex, cross-functional technical programs across Product, managing execution, releases, risks, processes, and collaboration among product, engineering, clinical operations, and other stakeholders.
Responsibilities
- Lead and manage the end-to-end lifecycle of large-scale technical programs, from initial planning to launch and post-launch analysis
- Serve as the primary point of contact for product programs, ensuring alignment and clear communication between engineering, product, clinical operations, and other stakeholders
- Plan and conduct release management and product grooming ceremonies with Operations stakeholders
- Proactively identify potential risks and obstacles, and develop mitigation strategies to keep programs on track
- Continuously assess and improve program management processes to increase efficiency and effectiveness of delivery
- Interpret the technical architecture and dependencies across our data platform, software, and data science work to facilitate informed discussions and decision-making with engineering teams
- Other duties as assigned
Skills
- 7+ years of program management experience delivering complex, cross-functional initiatives
- 3+ years working in healthcare technology or demonstrated experience leading complex technical programs in similarly regulated, operationally complex environments
- Bachelor's degree or equivalent relevant experience
- Demonstrated experience working with product and engineering in launching new products
- Working knowledge of program management best practices and Agile framework
- Strong experience working with Jira
- Ability to use data and analytical tools to inform program decisions and surface risks
- Ability to interpret technical architecture and understand dependencies across data platform, software, and data science
- Excellent communication and presentation skills
- Ability and willingness to travel up to 10% as needed for onsite meetings, team collaboration, and company events
Benefits
- Remote-first company with options for a hybrid work model in Nashville
- Generous paid time off (PTO) and holiday plans
- Paid parental leave
- Flexibility and autonomy
- Medical, dental, vision, life, and disability insurance from Day 1
- Wellness resources
- Employer HSA contribution
- 401k plan that includes employer matching
- Inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day
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