Note: The job is a remote job and is open to candidates in USA. Concord is an execution company that helps organizations turn technology and AI initiatives into measurable capabilities through implementation and adoption. The Technical Product Owner / Analyst will lead requirements gathering and process documentation for a large-scale ERP/CRM migration, supporting RFP development, vendor evaluation, and future-state system design across GTM and Finance workflows.
Responsibilities
- Lead requirements-gathering sessions with GTM, Finance, and internal technical stakeholders to capture current-state processes
- Document end-to-end process flows across quoting, contracting, pricing, invoicing, and billing
- Translate business requirements into structured artifacts usable for RFP development and vendor evaluation
- Identify gaps, redundancies, and pain points in existing CRM/ERP workflows
- Partner with technical teams to map current-state processes to future-state system capabilities
- Support pre-RFP deliverables and prepare documentation for vendor kick-off
- Facilitate cross-functional alignment between GTM, Finance, and technical stakeholders on process definitions
- Maintain and iterate on process documentation as requirements evolve through the vendor selection process
Skills
- Hands-on experience with the quoting, contracting, pricing, invoicing, and billing process — this is central to the role
- Prior experience as a Technical Product Owner, Product Analyst, or Business Analyst on an ERP or CRM migration/implementation
- Demonstrated ability to gather requirements and produce process flow documentation for cross-functional stakeholders
- Experience working across GTM and Finance stakeholder groups
- Comfort operating in a pre-RFP / vendor evaluation phase, ahead of a formal implementation
- Location: Remote, US only
- Must be authorized to work legally in the US without sponsorship, now or in the future
- Experience with CRM and ERP platforms (helpful but not required)
- Experience supporting RFP development or vendor selection processes (helpful but not required)
Benefits
- Health, Dental, and Vision Insurance: Comprehensive coverage to support your well-being.
- Employer Contributions to Health Savings Accounts (HSA): Helping you save for medical expenses.
- Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a $200 Lifestyle Spending Account (LSA).
- Disability Insurance: Short- and long-term coverage, fully paid by the employer.
- Life and AD&D Insurance: Employer-provided coverage, with options for additional voluntary coverage.
- Employee Assistance Program (EAP): Access to personal and professional support resources.
- Career Growth Opportunities: Pathways for advancement and skill development.
- Team Engagement Activities: Regular team-building events and company-sponsored activities.
- Remote, US only.
Company Overview