Note: The job is a remote job and is open to candidates in USA. BCforward is seeking a Technical Product Operations Manager to drive execution across multiple products and platforms. The role focuses on technical program management, advanced SQL-based data analysis, dashboard development, AI-assisted workflow automation, risk mitigation, and cross-functional coordination to improve product outcomes and operational efficiency.
Responsibilities
- Support execution strategy across multiple products and platforms, including launching new initiatives and improving delivery outcomes
- Write and optimize advanced SQL queries to collect, transform, and analyze product data from multiple sources
- Identify trends, patterns, and actionable insights that support business and product decisions
- Build and maintain dashboards, reports, and visualizations using tools such as Google Sheets, Tableau, Looker, or similar platforms
- Utilize AI agents and AI-assisted tools to automate repetitive tasks, accelerate data analysis, and prototype solutions
- Identify program risks proactively and develop data-driven mitigation strategies
- Coordinate with cross-functional stakeholders to drive execution and remove blockers
- Manage multiple workstreams simultaneously while ensuring timely delivery of project milestones
- Develop documentation and operational processes to improve program execution
Skills
- 8+ years of experience in program management, strategy, consulting, operations, or technical product operations
- Advanced SQL expertise, including:
- Common Table Expressions (CTEs)
- Window Functions
- Complex Joins
- Aggregations
- Data Transformations
- Experience using AI agents or AI-assisted workflows to improve productivity
- Expert-level proficiency with Google Workspace, especially Google Sheets
- Strong analytical and critical thinking skills with the ability to make data-driven decisions
- Excellent organizational, communication, and time-management skills
- Ability to work independently while managing multiple priorities
- Demonstrated ability to quickly learn new tools, technologies, and business domains
- Experience with VS Code or similar development environments
- Experience with AI-assisted development, low-code/no-code tools, or AI code generation
- Experience building dashboards and visualizations using Tableau, Looker, Unidash, or similar BI tools
- Familiarity with ETL processes, data pipelines, and data infrastructure concepts
- Experience collaborating with engineering teams on technical requirements
- Background in quality assurance, triage operations, or ML/AI validation workflows
- Experience developing and executing manual and automated testing strategies
Benefits
- Major medical
- HSA
- Dental
- Vision
- Employer-provided group life
- Voluntary life insurance
- Short-term disability
- Long-term disability
- 401k
Company Overview
Company H1B Sponsorship