Note: The job is a remote job and is open to candidates in USA. NationsBenefits is seeking an experienced Product Manager to own the end-to-end development lifecycle for SaaS and digital products. The role involves translating customer and business needs into product requirements, prioritizing roadmaps, partnering with engineering and design, using data and SQL to guide decisions, and measuring outcomes after launch.
Responsibilities
- Own products and features throughout the end-to-end product lifecycle, from discovery and requirements through launch and post-launch evaluation
- Partner with customers, account teams, and business stakeholders to understand needs, pain points, and feature requests
- Translate business requirements into clear product specifications, user stories, functional requirements, and acceptance criteria
- Own and continuously prioritize the product backlog, roadmap, and release plans based on customer needs, business impact, and technical considerations
- Partner closely with Engineering and Design throughout development and delivery
- Lead stakeholder and customer discussions, document decisions, and ensure timely follow-up on open items
- Communicate priorities, trade-offs, dependencies, risks, and timelines to stakeholders
- Identify potential blockers and resolve business or product questions before they impact engineering delivery
- Use SQL, product analytics, customer feedback, and business data to validate assumptions and support product decisions
- Define measurable success criteria, KPIs, and product outcomes before launch and evaluate results afterward
- Reason through complex business rules, workflows, system states, and data dependencies
- Maintain product documentation, release notes, requirements, and other internal materials
- Support cross-functional launch planning and product adoption
- Use AI tools as part of the product workflow while independently validating outputs and recommendations
Skills
- • 5+ years of Product Management experience
- • Proven ownership of products or features across the full product development lifecycle
- • Strong experience partnering with Engineering, Design, Business Stakeholders, and Customers
- • Ability to create clear product requirements, specifications, user stories, and acceptance criteria
- • Hands-on ability to use SQL to query data, investigate issues, validate assumptions, and support product decisions
- • Strong analytical and problem-solving skills
- • Experience working with complex business rules, workflows, system states, and data dependencies
- • Ability to convert complex business requirements into simple, actionable product solutions
- • Comfortable incorporating AI tools into day-to-day product work
- • Strong ownership mindset and ability to operate effectively in a fast-paced environment
- • Excellent written and verbal communication skills
- • Ability to maintain working-hour overlap with teams operating in Eastern Time
- • Experience building or managing SaaS or technology products preferred
- • Product Management experience within healthcare, benefits administration, claims, EDI billing, logistics, or another regulated/operationally complex industry
- • Experience with Agile, backlog grooming, sprint planning, and release planning
- • Experience translating business requirements into both functional and technical product requirements
- • Direct experience working with customers to identify problems and define solutions
- • Experience launching an AI/LLM-powered product or feature to production users
- • Familiarity with healthcare claims, benefits administration, EDI, or X12 transaction workflows
Benefits
- Medical, Dental, Vision, and Life Insurance with employer contributions
- Flexible Paid Time Off (PTO) and Sick Leave
- Paid Holidays
- A collaborative, impact-focused culture that values ownership, autonomy, and teamwork
- Remote position
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