Note: The job is a remote job and is open to candidates in USA. LILT is an AI and machine translation company focused on making information accessible across languages through enterprise translation technology. The Senior Technical Product Manager will own the connector strategy and roadmap, guiding integrations with content management systems, repositories, and business applications from discovery through launch and ongoing improvement. The role involves evaluating technical feasibility, leading validation, coordinating cross-functional delivery, and supporting customers and implementation teams.
Responsibilities
- Own connector strategy and the roadmap. Set priorities, make tradeoffs, and sequence delivery based on customer needs, business impact, technical constraints, and engineering capacity
- Lead new connectors and capabilities from discovery through launch. Define requirements, validate prerequisites, establish acceptance criteria, and coordinate delivery and customer readiness
- Turn customer implementations into scalable products. Partner with Forward-Deployed Engineering to identify repeatable needs, translate field learnings into product investments, and establish clear handoffs between customer-specific implementations and reusable connector capabilities
- Evaluate technical feasibility. Review third-party documentation, assess integration approaches, and challenge assumptions before engineering commits to delivery
- Own validation and acceptance testing. Develop and execute internal and customer-facing test plans covering integration behavior, file and tag handling, and customer requirements. Document results, defects, and release-readiness decisions in partnership with technical teams
- Drive portfolio reliability. Prioritize high-impact connector issues, establish escalation criteria, and coordinate resolution. Identify recurring failures that require product or platform improvements
- Lead technical customer conversations. Guide discovery, setup planning, scoping, troubleshooting, and readiness discussions, explaining technical constraints clearly to different audiences
- Enable implementation and support teams. Create documentation, runbooks, and guidance that help teams handle routine connector setup and support
- Keep stakeholders aligned. Maintain a clear view of connector status, risks, ownership, priorities, and customer impact
- Use AI effectively. Apply AI tools and agentic workflows to improve the speed and quality of research, scoping, testing, documentation, and troubleshooting
Skills
- A track record of owning a technical product or integration portfolio, setting roadmap priorities, managing tradeoffs, and driving ambiguous work through delivery
- Ability to read code, reason about implementation tradeoffs, participate in architecture discussions, and build prototypes or tools when useful
- Demonstrated ability to design and use agentic workflows for research, requirements, analysis, documentation, or troubleshooting
- Strong understanding of APIs, SDKs, authentication, webhooks, data mapping, file round-tripping, rate limits, retries, error handling, and observability
- Experience integrating multiple third-party systems and learning unfamiliar APIs, data models, and constraints
- Ability to write clear specifications, prioritize competing customer needs, and distinguish customer-specific requests from systemic product opportunities
- Confidence leading technical discovery and troubleshooting with customers and explaining complex topics to localization managers, administrators, and business stakeholders
- Ability to produce concise decisions, plans, documentation, status updates, and escalation guidance for technical and nontechnical teams
- Experience with CMS, content management, localization, or translation workflows
- Experience with platforms such as Workato, Zapier, Tray, Prismatic, Paragon, or Merge
- Familiarity with TypeScript or a similar modern programming language
- Experience supporting enterprise integrations in high-assurance or regulated environments
- Familiarity with connector usage analytics and basic data analysis
- Experience introducing AI-enabled working practices across product and engineering teams
Benefits
- Remote work arrangement
- Leading tools
- Global collaboration
- Growth opportunities
Company Overview
Company H1B Sponsorship