Note: The job is a remote job and is open to candidates in USA. Emerson is hiring a Technical Inside Sales Specialist to support Engineered-To-Order product lines across IEC/NEC markets. The role develops quotations and product recommendations, manages orders through fulfillment, and coordinates with internal teams to ensure compliance and customer satisfaction.
Responsibilities
- Develop accurate, timely quotations for Engineered-To-Order (ETO) products based on customer RFQs
- Serve as the primary technical sales contact, offering expert guidance and detailed product recommendations
- Manage ETO orders from quotation through fulfillment, ensuring quality and compliance throughout the manufacturing process
- Interpret and apply customer electrical specifications to meet IECEx, ATEX, and NEC standards
- Collaborate closely with engineering, pricing, manufacturing, and customer support teams to deliver competitive, on-time proposals
- Provide exceptional customer service through clear communication, technical insight, and proactive follow-up
- Support continuous improvement initiatives for ETO quoting, workflows, and customer experience
- Maintain up-to-date data and documentation within CRM and ERP systems (e.g., Oracle, Vendavo)
- Identify opportunities to enhance customer satisfaction, product alignment, and long-term relationships
Skills
- 5 years of related experience with a bachelor's degree; or 3 years and an advanced degree; or equivalent work experience
- Strong technical aptitude and ability to understand complex electrical products
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Excellent communication skills—both verbal and written (English)
- Ability to follow written and verbal instructions accurately
- Legal authorization to work in the US- visa sponsorship will not be provided for this role
- 5+ years of experience in technical sales or related roles (engineering, quotations, or technical support)
- Working knowledge of NEC, IECEx, and ATEX standards
- Experience in one or more of the following areas:
- Marketing or Pricing Management
- Quotations or Engineering Support
- Customer or Technical Support
- Familiarity with ERP systems (e.g., Oracle)
- Experience with hazardous area products is a plus
Benefits
- Remote work
- Medical insurance plans
- Dental and vision coverage
- Employee Assistance Program
- 401(k)
- Tuition reimbursement
- Employee resource groups
- Recognition
- Flexible time off plans
- Paid parental leave (maternal and paternal)
- Vacation and holiday leave
- Ongoing career development
- Mentorship, training, or leadership opportunities
- Employee development programs
Company Overview