[Remote] Technical Curriculum Developer (ERP and CRM) (Contract Position)

Note: The job is a remote job and is open to candidates in USA. Per Scholas is a mission-driven organization dedicated to unlocking the potential of individuals through rigorous tech training. They are seeking a Technical Curriculum Developer to design, develop, and maintain training solutions for ERP and CRM technologies, focusing on creating high-quality learning experiences for skilled trades learners. Responsibilities • Assume primary responsibility for the analysis and design phase of new curricula in the subject domain • Make telephone calls, virtual meetings or in person meetings with prospective clients • Conduct planning and research using a variety of database, internet, and industry tools, demonstrating clear understanding of client stakeholders requirements, and matching to the proposed solution • Provide technical presentations and demonstrations detailing how Per Scholas solutions will solve the client's challenges and meet their needs • Design slide decks for clients/funders highlighting the design choices made by the client • Assist sales activities that require advanced technical product knowledge • Update sales and client databases with current information and deliverables • Work closely with Instructional designers to create, implement, and revise curriculum materials related to Salesforce Administrator • Maintain ongoing oversight of materials to ensure quality and accuracy of curriculum • Work with the Product Development team, Technology team, instructors, and administrative leaders throughout the organization to ensure a cohesive approach to advance training materials development • Utilize technology and media to develop dynamic and engaging curriculum content • Create, edit, and update Facilitators guides to help instructors teach the content • Utilize in-house Learning Management System for assignments, tests, and real-time performance monitoring • Design learning activities that are clearly presented, engaging, and use a variety of learning styles (visual, aural, kinesthetic (etc.) and instructors will find it easy to follow • Develop solutions (e.g., instructor-led, virtual, eLearning, blended, etc.) that provide relevant, challenging, and productive learning experiences. Finalize materials through reviews, pilot tests, etc • Define, document, and maintain the scope of learning materials. Perform risk assessment and mitigation and communicate clearly inside and outside the team • Research on new technical training offerings, upskill and take challenges to develop curriculum content and assessments • Complete special projects and requests as opportunities arise • Contribute to fine-tuning our content development process as we scale, and your work will ultimately deliver quality, reliable methods of measuring learners' progress nationwide • Proactively synthesize feedback from learners, instructors, and field SMEs to identify pain points and drive rapid curriculum iteration • Manage the update cycle for existing modules: adding, updating, or removing content based on changing industry standards and market signals • Maintain meticulous version control and technical documentation for all training materials to ensure site-to-site consistency across national programs • Develop robust instructor onboarding materials and resource libraries, including technical reference sheets and troubleshooting guides for trainers • Assist with the creation of program descriptions and technical marketing materials for recruitment and external partnership engagement Skills • 1-3 years of experience as a curriculum developer or instructional designer • 1-3 years of experience as a Salesforce Administrator • Must be active on Salesforce Trailhead, the more badges and super badges the better • You must be a Salesforce Certified Administrator • Experience in coaching, training, and/or mentoring preferred. Demonstrated interest in working in staff professional growth and development required • High proficiency in Google Workspace (Docs, Sheets, Slides) • Exceptional written communication skills with a proven ability to simplify expert-level technical jargon into teachable, structured content • A strong understanding of the ADDIE or similar process, Bloom's Taxonomy, and how to write measurable learning objectives • Skilled in performing discovery with clients, holding conversations to the c-level, and with the client's customer • 1-3 years of experience as a SAP Administrator or other relevant roles • SAP Certifications are a huge plus • Salesforce Agentforce Specialist certification is a huge plus • Salesforce Platform App Builder certification is a huge plus • Any object-oriented programming language skill such as Java, Python is a huge plus Benefits • Full-TimePer Scholas team members enjoy **over 40 days** of paid time off each year through a mix of holidays, vacation, and sick/personal time! • All employees are eligible for Holiday pay upon hire (a total of 22 holidays annually, including **a week off for Independence day** and **a week before the New Year**). • Full-Time Benefits Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance. • Vacation accruals increase with tenure. • Part-time employees are afforded time off on a prorated basis and in accordance with local requirements. • Benefit eligible employees can choose from multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs. • Eligible employees also have access to a Health Reimbursement Account (HRA) that reimburses eligible out-of-pocket expenses, up to $4,000 for individuals and $8,000 for families. • Eligible employees can select from two dental plan options and a vision plan. • Employees who waive medical coverage receive employer paid dental and vision premiums. • 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company. • Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members • Eligible employees are offered up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family. • Eligible employees have access to employer-paid life and AD&D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance. • Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses. • Per Scholas also offers a range of voluntary benefits, including: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance. • Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs. Company Overview • Per Scholas is proud to celebrate 30 years of fostering economic mobility by giving individuals from diverse backgrounds access to high-growth tech careers. It was founded in 1995, and is headquartered in Bronx, NY, US, with a workforce of 201-500 employees. Its website is http://www.perscholas.org/.