Note: The job is a remote job and is open to candidates in USA. Mozilla's Thunderbird is a trusted open-source email application with over 20 million users globally. They are seeking a Technical Content Marketing Specialist to create and execute marketing programs that enhance product awareness and user engagement for Thunderbird's communication tools.
Responsibilities
- Execute day-to-day social media activities, including content scheduling, publishing, monitoring, engagement, and reporting
- Draft and publish blog posts, product announcements, release communications, marketing emails, newsletters, user education content, and other digital content that helps users understand and adopt Thunderbird products and services
- Support product launches, feature announcements, adoption campaigns, and promotional activities across multiple digital channels
- Monitor social media engagement, coordinating with internal teams when additional context or support is needed
- Maintain editorial and campaign calendars to ensure timely delivery of marketing activities
- Track and report on performance metrics, identifying trends and optimization opportunities
- Support email marketing and automation activities, including list management, campaign setup, and workflow maintenance
- Assist with customer surveys and feedback collection to inform marketing and product insights
- Coordinate with internal teams and external vendors to support campaign execution and content development
- Ensure marketing materials align with brand standards and messaging guidelines
- Support ad hoc marketing and communications projects as needed
Skills
- 3+ years of experience in marketing, communications, digital content, or a related role
- Experience marketing software, SaaS, technology products, developer tools, consumer applications, or other digital products to a global audience
- Demonstrated experience executing social media, email, and digital marketing activities across multiple channels
- Strong writing, copyediting, and proofreading skills with the ability to adapt messaging for different audiences and platforms
- Experience with social media management tools, email marketing platforms, content management systems, and digital marketing technologies
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines
- Ability to collaborate effectively across cross-functional teams in a distributed, asynchronous environment
- Proactive mindset with the ability to take ownership of work and follow projects through to completion
- Familiarity with marketing analytics and reporting tools
- Excellent verbal and written communication skills
- Ability to learn and responsibly use emerging technologies, including AI-enabled tools, to improve workflows
- Ability to support a global organization with understanding of different cultural dynamics and practices
- Familiarity with open-source communities or privacy-focused technology products
- Experience with survey and customer feedback platforms
- Basic experience using graphic design tools such as Canva or Adobe Creative Suite
- Familiarity with SEO and digital content optimization best practices
Benefits
- Fully remote work & schedule flexibility
- Company-provided laptop
- Annual bonus program
- Monthly remote work stipend
- Annual professional development stipend
- Industry conferences
- Company all-hands and team gatherings
- 24 days PTO per year (prorated)
- Your birthday
- Year-end company shutdown
- 9 wellbeing days
- Public holidays
- Other paid leave
- Quarterly wellbeing stipend for personal / family activities
- 401(k) contributions
- Health, dental, & vision insurance
- Disability insurance
- Life insurance
- Employee assistance program
- Paid parental leave
- Paid sick days
Company Overview