Note: The job is a remote job and is open to candidates in USA. Epona is seeking a Technical Consultant to support the delivery, implementation, configuration, migration, and technical support of its solutions. The role works with clients and internal teams to translate business requirements into technical solutions, lead implementation projects, support integrations and migrations, resolve complex issues, and contribute to documentation and process improvement in a remote environment.
Responsibilities
- Lead and support the technical delivery of Epona implementation and upgrade projects
- Configure, customize, and deploy Epona solutions based on client requirements
- Support migrations and integrations with Microsoft 365, SharePoint, Teams, Outlook, Azure, and related technologies
- Diagnose and resolve complex technical issues and escalations
- Prepare technical documentation and contribute to knowledge sharing and process improvement
Skills
- At least 3 years of experience in a technical consulting, implementation, technical support, or comparable role
- Strong knowledge of Microsoft 365 technologies, including SharePoint Online, Teams, Outlook, Azure services, and related environments
- Experience with software implementation, deployment, integrations, migrations, PowerShell scripting, SQL, APIs, or Microsoft Graph
- Excellent analytical, problem-solving, and communication skills
- A proactive, customer-focused mindset and the ability to work independently in a remote, international environment
- Microsoft 365, SharePoint Online, Teams, Outlook, and Azure services
- Technical implementation, configuration, deployment, and migration
- PowerShell, SQL, APIs, Microsoft Graph, and troubleshooting
- Customer consulting, requirements analysis, and solution documentation
- Clear communication, problem-solving, and independent remote working
- Applicants must be authorized to work in the United States. Epona is not able to provide visa sponsorship for this role at this time
Benefits
- A role with ownership, direct customer interaction, and exposure to modern Microsoft technologies.
- Health and dental reimbursement program.
- 20 days of paid time off and 6 fully paid sick days.
- Professional development opportunities.
- A collaborative, international team environment.
- Remote working in an international environment.
Company Overview