Note: The job is a remote job and is open to candidates in USA. Farmer Mac is a financial services company focused on supporting the agricultural sector. They are seeking a Technical Business Analyst to analyze business processes and requirements, collaborating with IT and business stakeholders to ensure that technology solutions align with business needs.
Responsibilities
- Serve as technical business analyst for the implementation of the Loan Operations and Servicing systems
- Work with Enterprise Data Architect to automate the flow of data from internal and external data sources to consumers in an automated, controlled, and auditable manner
- Collaborate with business stakeholders and IT management to continually improve the technical business analysis framework
- Collaborate with stakeholders from multiple disciplines to create alignment on how their objectives are enabled through technology solutions
- Translate requirements into clearly defined and easily understood documents such as use cases, data flows, testing strategy and test case definition and process flows
- Assess current and future state business processes and suggest areas of improvement for identified inefficiencies and/or potential risks
- Work with stakeholders to identify required changes or enhancements to existing software
- Lead testing efforts by creating initial test plans and conducting initial testing before User Acceptance Testing (UAT)
- Provide guidance on UAT to ensure optimal test coverage
- Ensure that issues are tracked, reported on, and resolved in a timely manner
- Assist in the enforcement of project deadlines and schedules
- Communicate and apply technical business analysis best practices
- Lead regular technical business analysis sessions to facilitate collaboration of cross-functional teams and deliver technical business analysis artifacts (use cases, reporting requirements, business requirements and business rules, data flow diagrams, data conversion maps, data integration definitions and data quality standards
- Analyze and effectively communicate technical concepts to a non-technical audience
- Push creative thinking beyond the boundaries of existing industry practices and stakeholder/colleague mindsets
- Partner with leadership to manage the process of innovative change across the organization
- Manage and mentor junior project staff and contractors within the Information Technology team
Skills
- Demonstrated technical business analysis experience
- Demonstrated knowledge of the software development lifecycle and systems analysis required
- Experience in data architecture, and data analysis
- Experience in loan operations and loan servicing
- Demonstrated ability to reach consensus and signoff on requirements gathering deliverables
- Demonstrated ability to work in Agile environments for software development
- Excellent oral and written communication skills to make effective presentations and interact effectively in a team setting as well as cross-team and cross-organization setting (involving external business partners and vendors)
- Natural team player, collaborating with peers and project teams to achieve company objectives
- Demonstrated ability to manage and collaborate with external vendors in the consulting space
- Proven self-starter with ability to operate with limited supervision
- Bachelor's degree in Accounting, Finance, Mathematics, Statistics, Management Information Systems or similar discipline
- Three to five years of related experience
- Experience with flowcharting tools and techniques such as Lucid
- Experience working in the financial services industry
- Experience working with a broad range of technologies and enterprise systems
- Experience with the Salesforce platform a plus
- Experience in the secondary mortgage industry a plus
- Technical / Business Analysis certification a plus
- Previous consulting experience a plus
- Experience with Microsoft Azure DevOps or JIRA a plus
- Experience with project management tools a plus
Benefits
- Work remotely for the exceptional candidate.
- Core business hours are Monday through Friday 8:30 am to 5:30 p.m. eastern time.
- Farmer Mac embraces a Presence with Purpose work environment, which allows for flexibility of work location while providing the opportunity for teams to come together in the office with purpose.
Company Overview