Note: The job is a remote job and is open to candidates in USA. Archera empowers organizations of all sizes to optimize their cloud costs through unique, short-term, insured Commitments. They are seeking a Technical Account Manager with deep Microsoft Azure expertise to serve as a trusted cloud optimization advisor, helping customers maximize the value of their insured cloud commitments through proactive guidance and optimization strategies.
Responsibilities
- Own the post-sales technical relationship as each customer's primary advisor, with a focus on Microsoft Azure environments
- Develop trusted relationships with technical and business stakeholders, and understand each customer's cloud architecture, financial objectives, and operational priorities
- Monitor Azure commitment coverage and utilization, delivering proactive optimization recommendations that maximize savings and minimize commitment risk
- Advise customers on Azure commitment strategy and sizing, FinOps maturity, and cloud governance
- Translate cloud consumption data into executive-level business insights
- Lead Quarterly Business Reviews, presenting utilization trends, realized savings, and optimization opportunities to finance, engineering, and infrastructure teams
- Partner with Account Executives to identify expansion opportunities and additional insured commitments as customer environments grow
- Collaborate with Product, Engineering, and Support to resolve customer challenges and channel feedback for future product roadmap decisions
Skills
- 4+ years in Technical Account Management, Customer Success, Solutions Architecture, Cloud Consulting, or a similar customer-facing technical role
- Hands-on experience with Microsoft Azure
- Azure certifications
- Strong understanding of cloud infrastructure and cloud economics
- Familiarity with FinOps principles and cloud cost optimization
- Experience with cloud commitment programs such as Azure Reservations, Savings Plans, or MACC
- Experience presenting to executive stakeholders
- Ability to translate technical concepts into business outcomes
- Excellent written and verbal communication skills
- Bachelor's degree
- FinOps Certified Practitioner or equivalent experience
Benefits
- Competitive salary and equity package
- Comprehensive medical, dental, and vision coverage
- 401(k) plan
- Flexible PTO policy
- Remote-first culture
- Opportunity to shape and scale a category-defining FinTech platform
Company Overview