Note: The job is a remote job and is open to candidates in USA. Robert Half is a specialized talent solutions firm connecting qualified job seekers with opportunities at leading companies. The company is seeking a Principal Technical Content Developer to create self-directed eLearning and implementation-focused training for partner deployment teams, including scenario-based content, hands-on exercises, and technical learning materials. The role also involves collaborating with subject matter experts, maintaining course content, using AI tools, and supporting LMS publishing and accessibility standards.
Responsibilities
- Develop technical eLearning courses, learning paths, and training materials for software deployment and implementation teams
- Convert complex configuration processes, integration workflows, troubleshooting procedures, and deployment activities into easy-to-follow training content
- Create scenario-based learning experiences, hands-on exercises, and real-world implementation simulations
- Partner with technical subject matter experts to gather requirements and ensure training content aligns with product capabilities and deployment best practices
- Maintain and update existing course content in support of product releases and ongoing enhancement initiatives
- Design microlearning content and task-based training that addresses common implementation challenges and learner needs
- Utilize AI tools and existing feedback data to accelerate content creation, outline development, and scenario generation
- Support LMS course publishing, testing, and launch activities while ensuring adherence to accessibility and content standards
Skills
- 8+ years of experience in technical content development, instructional design, learning experience design, or related fields
- Experience developing training content for enterprise software, SaaS platforms, or technology-driven organizations
- Recent experience creating technical training for implementation consultants, deployment engineers, systems administrators, integration specialists, or similar audiences
- Strong background designing self-paced eLearning and microlearning content
- Experience building scenario-based and workflow-driven learning programs tied to real-world technical processes
- Knowledge of instructional design methodologies such as Backward Design, 4MAT, or similar frameworks
- Experience working with Learning Management Systems (LMS) and supporting course lifecycle management
- Proficiency using AI tools and large language models to enhance content development and instructional design workflows
- Ability to manage multiple projects in a fast-paced, agile environment with minimal supervision
- Strong attention to detail related to learner experience, content organization, assessments, and accessibility
- All applicants applying for U.S. job openings must be legally authorized to work in the United States
Benefits
- Remote work arrangement
- Free online training
- Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance.
- Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.
Company Overview