Note: The job is a remote job and is open to candidates in USA. World Wide Technology is seeking a Team Lead for its Security Operations Center. The role leads SOC operations on the 3rd shift, overseeing investigations, detection improvements, incident governance, documentation, and collaboration across security and engineering teams.
Responsibilities
- Leading a team that investigates consistently, with less friction and higher-quality documentation
- Strengthening detection fidelity and reducing noise through prioritized tuning and coverage improvements
- Governing incidents so they are handled, documented, and escalated in a way that holds up to audit
- Improving collaboration across SOC, engineering, and partner teams so remediation and ownership are clear
- Enabling the SOC to operate with greater speed, consistency, and accountability as detection and response needs mature
Skills
- 5+ years in SOC operations, detection engineering, threat hunting, incident response, or related operational security work, including 2+ years in a lead, senior, or team-coordination capacity
- Demonstrated ability to balance security principles with business realities in a risk-managed environment
- Hands-on experience across incident response, security operations, and security initiatives
- Strong background in SOC operations, detection engineering, threat hunting, or cyber threat intelligence
- Experience improving operational workflows, guiding analysts, and driving outcomes through process and technical maturity
- Strong written and verbal communication, with an emphasis on repeatable, audit-ready documentation
- Bachelor's degree in computer science, information security, or equivalent experience and certifications
- Must be comfortable supporting 3rd shift and on-call hours
- 3rd shift schedule, Monday - Friday, from 12:00 AM to 9:00 AM CT
- Applicants must be authorized to work in the United States. We are unable to provide sponsorship for this position
- Experience owning or shaping SOPs, SLAs, runbooks, or incident governance processes
- Experience operating in environments with formal audit and compliance requirements
- Experience driving cross-team alignment through RACI models, scope boundaries, or operational ownership frameworks
Benefits
- Health (Medical & Prescription), Dental, and Vision Care
- Onsite Health Centers (MO & IL)
- Employee Assistance Program
- Wellness program
- Profit Sharing
- 401k Plan with Company Matching
- Life and Disability Insurance
- Flexible Spending Accounts
- Tuition Reimbursement
- PTO & Holidays
- Parental Leave
- Medical Leave
- Military Leave
- Bereavement
- Day of Caring
- Family Planning Benefits
- Nursing Mothers Benefits
- Voluntary Legal
- Voluntary Supplemental Accident/Illness/Hospital
- Voluntary ID Theft
- Pet Insurance
- Employee Discount Program
Company Overview