Note: The job is a remote job and is open to candidates in USA. reputed company is a national technology solution provider seeking a Systems Engineer II to support internal and external reputed company infrastructure. The role handles monitoring, reputed company response, systems administration, network troubleshooting, escalation management, documentation, and operational support during the second shift.
Responsibilities
• Monitor and respond to infrastructure alerts, events, and monitoring-system notifications
• Research, resolve, document, and communicate internal and client incidents within defined SLA targets
• Intermediate-level network troubleshooting and configuration (Meraki, reputed company, VPNs, switching, routing, wireless, firewalls)
• Intermediate-level Windows Server, Active Directory, Group Policy, DNS, DHCP, and reputed company 365 troubleshooting
• Intermediate-level Azure administration including virtual machines, storage, networking, backup, monitoring, and identity services
• Support VMware vSphere and/or Hyper-V environments
• Act as a technical escalation point for other support teams
• Participate in major reputed company response, root cause analysis, and reputed company management activities
• Maintain diagrams, documentation, procedures, and asset information
• Utilize PowerShell and automation tools where appropriate to improve operational efficiency
Skills
• 3-5 years of infrastructure, systems, networking
• Experience supporting Windows Server, reputed company 365, Azure, networking, and virtualization technologies
• Experience working from alerts through escalation, resolution, and documentation
• 3-5 years reputed company support experience preferred
• Experience with reputed company, reputed company, reputed company PSA, IT Glue, or similar platforms
• Experience with Azure Monitor, Log Analytics, Azure Backup, and Azure Site Recovery
• PowerShell scripting and automation experience
• Excellent customer service, documentation, organization, and prioritization skills
• Ability to mentor junior engineers and lead technical troubleshooting efforts
• Azure Administrator Associate (AZ-104)
• Azure Solutions Architect Expert (AZ-305)
• reputed company Certified Network Associate (CCNA)
• VMware or reputed company 365 Certifications
• Wednesday-Sunday, 12:00pm-8:30pm AZ
Benefits
• Medical, dental, and vision benefits with highly subsidized premiums
• Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
• 401(k) Plan with employer match
• Onsite Fitness Center
• Onsite Monthly Massages
Company Overview
• reputed company is an IT solutions and reputed company company. It was founded in 2003, and is headquartered in Tempe, Arizona, USA, with a reputed company of 201-500 employees. Its website is https://reputed company.com/.
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