Note: The job is a remote job and is open to candidates in USA. Amazon Web Services (AWS) operates a large-scale fleet of AI/ML accelerator servers and develops infrastructure for reliable cloud computing. The Systems Development Engineer II will build automation software, diagnostic tooling, predictive failure detection, telemetry pipelines, and fleet health infrastructure for accelerated compute platforms. The role also involves system-level debugging, hardware bring-up, test automation, Linux driver development, and collaboration with engineering, manufacturing, ODM, and datacenter operations teams.
Responsibilities
- Build and own the automation infrastructure for accelerator (AI/ML) fleet health at a large scale of servers, driving toward zero-touch operations that detect, diagnose, triage, and remediate faults without human intervention
- Design and develop test frameworks, test coverage strategies, and diagnostic tooling to validate hardware functionality, detect faults, and ensure qualification coverage across the platform lifecycle
- Design predictive failure detection using telemetry, sensor data, error trending, and log correlation to identify degrading components before customer impact
- Develop monitoring dashboards and alerting for real-time fleet health visibility across manufacturing, lab, and production environments
- Define and track fleet health metrics: failure rates, mean time to detect and resolve issues, first-time fix rate, test dwell time, and predictive accuracy
- Debug complex system-level issues across compute, GPU, and networking in production — including Linux boot/runtime failures, PCIe, power, NIC, NVMe, and GPU subsystems on x86 and ARM
- Perform root cause analysis correlating across firmware, kernel, driver, and physical layer; feed findings into manufacturing quality and design improvements
- Design scalable test automation for hardware bring-up, regression, and qualification — reducing manufacturing test cycle times without sacrificing coverage through intelligent test sequencing and parallel execution
- Build data pipelines correlating test results, sensor telemetry, and component-level data to identify systemic yield issues and drive upstream fixes
- Develop and maintain Linux device drivers on ARM and x86; work with OS internals and accelerator/GPU software stacks
- Build and manage tests covering all functional aspects of the system and CI/CD pipelines for rapid deployment to manufacturing lines and production fleet
- Work across engineering teams and internal customers to ensure new accelerated compute hardware meets data path, control path, and onboarding requirements
- Engage with ODMs and design partners on testability, diagnostic coverage, and automation requirements during hardware design and bring-up phases — influencing functional and performance readiness of the platform
- Partner with datacenter operations to close the loop between field failures, manufacturing escapes, and design improvements
- Participate in post-incident reviews, identify contributing causes and drive permanent fixes that eliminate whole classes of risk
- Produce clear, maintainable documentation for systems, runbooks, and automation to enable others to operate and extend your work
- Drive process improvements that increase team agility — reducing development friction, eliminating unnecessary gates, and improving delivery velocity
Skills
- • 2+ years of non-internship professional software development experience
- • 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- • Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
- • Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience
- • 2+ years of non-internship professional software development, or 2+ years of system administration experience
- • 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- • 2+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience
- • 2+ years of Linux operating systems experience
- • Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems, or experience building complex software systems that have been successfully delivered to customers
- May require occasional (<10%) regional and international travel to Design and Manufacturing Partner sites
- • Master's degree in computer science, electrical engineering, or related field
- • 2+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- • Experience building complex software systems that have been successfully delivered to customers
- • 2+ years of experience with Linux kernel driver development, OS internals, or GPU/accelerator driver integration and diagnostics
- • Familiarity with troubleshooting and debugging system integration and low level issues across server and GPU hardware, BMC/IPMI, firmware, PCIe topology, and hardware-level fault isolation
Benefits
- Your Amazon package will include sign-on payments and restricted stock units (RSUs).
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- Paid time off
- Parental leave
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