Note: The job is a remote job and is open to candidates in USA. Summa Health System is recognized as one of the region’s top employers, known for its commitment to excellent service and servant leadership. The Systems Application Analyst III will support the application team by designing, building, testing, and providing customer support for product development that enhances Summa Health's workflows.
Responsibilities
- Supports the application team
- Designs, builds, tests, migration coordination, training coordination and customer support (including troubleshooting) for the product development that supports Summa Health
- Requires deep dives into the workflows of Summa Health
- Additionally, knowledge of various software functionality and maintenance needs are required to maintain the electronic environment of specified service lines
- Performs prioritization of system initiatives in a collaborative team environment
- Provides ongoing mentorship serving as the main point of escalation and contact for the application(s)
Skills
- Bachelor's Degree in Nursing, Computer Science or other related field or equivalent combination of education and/or experience may be considered
- Certification for relevant applications is required upon hire
- Five (5) years of application support experience
- Excellent analytical skills and proficiency with workflows to foster problem solving
- Capability to understand the application functionality and how it relates to departments while making recommendations for integration into operational flow
- Ability to coordinate cross-team discussions and collaboration and present solutions in an organized manner
- Mentors team members to set priorities and utilizes problem-solving techniques with minimal direction and appropriate collaboration
- Flexibility to adapt to new situations and changing environments, including leading the change
- Light to Moderate work
- Standing and/or sitting for long periods of time
- Up to 50 pounds of lifting on occasion
- Healthcare experience
- Two (2) years project management experience and/or application lead experience
Benefits
- Medical
- Dental
- Vision
- Life
- Paid time off
- Basic Life and Accidental Death & Dismemberment (AD&D)
- Supplemental Life and AD&D
- Dependent Life Insurance
- Short-Term and Long-Term Disability
- Accident Insurance, Hospital Indemnity, and Critical Illness
- Retirement Savings Plan
- Flexible Spending Accounts – Healthcare and Dependent Care
- Employee Assistance Program (EAP)
- Identity Theft Protection
- Pet Insurance
- Education Assistance
- Daily Pay
Company Overview