Note: The job is a remote job and is open to candidates in USA. StrataTech Education Group focuses on the acquisition, growth and development of specialized career education schools. They are seeking a skilled and service-oriented System Administrator responsible for the day-to-day administration, maintenance, security, and optimization of the organization's IT infrastructure.
Responsibilities
- Administer and maintain Windows and Linux servers in physical and virtual environments
- Manage Active Directory, Azure Active Directory (Microsoft Entra ID), Group Policy, DNS, DHCP, and related directory services
- Configure, monitor, and maintain virtualization platforms such as VMware or Hyper-V
- Maintain enterprise storage, backup, and disaster recovery solutions
- Perform server installations, upgrades, patch management, and system lifecycle management
- Administer Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive
- Support cloud infrastructure and identity management within Microsoft Azure
- Monitor cloud resources for performance, security, and cost optimization
- Assist with the administration of network infrastructure including switches, firewalls, wireless networks, and VPN connectivity
- Monitor network performance and troubleshoot connectivity issues
- Coordinate with network and security teams to maintain secure infrastructure
- Implement and maintain security best practices for servers, endpoints, and cloud services
- Manage endpoint protection, vulnerability remediation, and system hardening
- Monitor system logs and security alerts
- Support compliance with organizational policies and applicable privacy and security standards
- Provide Tier 2 and Tier 3 technical support for infrastructure-related issues
- Resolve escalated incidents within established service levels
- Support faculty, staff, administrators, and internal business units with technical solutions
- Participate in an on-call rotation as required
- Monitor system availability, capacity, and performance
- Proactively identify and resolve infrastructure issues before they impact users
- Develop automation scripts to improve operational efficiency
- Maintain accurate system documentation, inventories, and configuration records
- Participate in infrastructure modernization initiatives
- Assist with system migrations, upgrades, and technology implementations
- Collaborate with cross-functional teams to support institutional technology projects
- Evaluate emerging technologies and recommend improvements
Skills
- Bachelor's degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience
- 3–5 years of experience as a System Administrator or in a similar infrastructure support role
- Experience administering Windows Server environments
- Experience with Microsoft 365 administration
- Experience with Microsoft Entra ID (Azure Active Directory)
- Knowledge of virtualization technologies such as VMware or Hyper-V
- Experience with backup and disaster recovery solutions
- Strong understanding of TCP/IP networking fundamentals
- Experience with PowerShell or other scripting languages
- Strong analytical and troubleshooting skills
- Excellent written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience supporting organizations in the post-secondary education sector
- Experience with Learning Management Systems (LMS) integrations and educational technologies
- Experience with Azure infrastructure services
- Experience with Intune and endpoint management
- Familiarity with identity federation and single sign-on technologies
- Experience with enterprise monitoring tools
- ITIL Foundation certification
- Microsoft, VMware, or CompTIA certifications
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