Note: The job is a remote job and is open to candidates in USA. Impruvon is a company focused on transforming medication management for vulnerable populations. They are seeking a Systems Administrator to maintain internal systems, manage user access, and support the operational needs of the team.
Responsibilities
- Create and maintain permission sets, roles, and groups across our internal systems (e.g., Google Workspace, Slack, HubSpot, Atlassian, etc)
- Handle day-to-day user provisioning and deprovisioning as employees join, change roles, or leave
- Assist with periodic access reviews under the direction of Operations leadership
- Follow established access policies to keep permissions accurate and up to date
- Apply least-privilege principles and support basic HIPAA technical safeguards when provisioning or reviewing system access
- Set up and configure internal systems (e.g., Google Workspace, Slack, HubSpot, Atlassian, etc) to support integrations, automations, and workflow design
- Meet with departments to understand what they need from a system and gather requirements
- Make the requested changes based on that discovery, testing to confirm the change works as expected
- Escalate more complex configuration needs to the appropriate technical resource
- Maintain clear, current documentation of system configurations, access policies, and administrative procedures
- Write how-to guides so internal teams can self-serve on common tasks
- Keep a record of changes made and why, so the team has a reliable reference over time
- Serve as the first point of contact for day-to-day system access and configuration questions
- Troubleshoot and resolve issues as they come in
- Work with vendor support to escalate and resolve problems that require outside help
- Keep track of recurring issues and flag patterns
- Work with departments across the company to understand and support their systems configuration and workflow needs
- Help internal teams understand how to use the systems they rely on
- Communicate status and timelines clearly when working a request or issue
Skills
- 1-2 years of experience in systems administration, IT support, or a related technical role; equivalent coursework, certifications, or internship experience will also be considered
- Basic familiarity with identity and access management concepts (roles, permission sets, groups, SSO, SCIM, etc.)
- Comfort learning and configuring SaaS platforms for integrations, automations, or workflow design
- Strong organizational skills and attention to detail, especially around documentation
- Good verbal and written communication skills
- Ability to leverage AI as a tool to assist with productivity and quality
- Prior experience administering Google Workspace or a similar identity provider is a plus
Benefits
- 100% company-paid medical coverage (base plan)
- Dental & vision available
- 401(k)
- Company-paid life, AD&D, STD & LTD insurance
- Lifestyle Spending Account (wellness, personal use, and company swag)
- Flexible PTO + company holidays
- Flexible, remote-friendly work environment
- Opportunity to own and grow a critical function within the company
- Mission-driven work with real impact on vulnerable populations
Company Overview