Note: The job is a remote job and is open to candidates in USA. The Metropolitan Transportation Authority (MTA) is hiring Systems Administrators to support its computer server hardware, operating system software, and storage area network environment. The role involves installing and maintaining complex equipment and software, troubleshooting issues, and helping evaluate and plan technology solutions, with responsibilities varying by level.
Responsibilities
- Install, configure, and troubleshoot complex hardware and/or software solutions supporting MTA’s server and storage environment to ensure that all MTA application and system availability targets are met
- Configure and install servers for various functions, including but not limited to application servers, database servers, domain controllers, web servers, and storage area networks
- Work with database administrators, network administrators, help desk staff, and other IT technical resources to coordinate server and storage infrastructure requirements and analyze/troubleshoot issues as they arise
- Ensure all required system documentation and record-keeping requirements associated with maintaining and controlling IT assets are completed accurately, timely, and in accordance with MTA policies and procedures and department requirements
- Participate in the evaluation of new products and technologies
- Guide less senior technicians and staff in the performance of their tasks
- Design and engineer effective and efficient solutions and standards to be applied within the IT Department
- Assist with the physical planning associated with the installation of server and storage technology
- Participate in the evaluation of new products and technologies, influence future direction, and provide input into the overall impact of introducing the technology in the MTA environment
- Plan, design, and engineer solutions and standards to be applied within the IT department
- Contribute to the planning and coordination of tasks associated with the installation of server and storage technology
- Lead the evaluation of new products and technologies and provide input into the overall impact of introducing the technology in the MTA environment
- Lead the planning and coordination of tasks associated with the installation of server and storage technology
Skills
- Basic knowledge and familiarity with installing, maintaining, and troubleshooting computer server hardware, operating system software, and storage area network equipment
- Ability to troubleshoot and support technical issues both remotely and on-site using standard MTA tools and techniques
- Ability to read and understand schematic diagrams, technical manuals, and documentation such that supported equipment and software can be maintained with minimal training
- Strong oral and written communication skills
- Strong analytical skills
- Knowledge and familiarity with installing, maintaining, and troubleshooting computer server hardware, operating system software, and storage area network equipment
- Ability to provide technical direction to less senior staff members
- Strong knowledge and familiarity with installing, maintaining, and troubleshooting computer server hardware, operating system software, and storage area network equipment
- Strong people skills
- Ability to plan, design, and engineer technical solutions and standards
- Advanced knowledge and familiarity with installing, maintaining, and troubleshooting computer server hardware, operating system software, and storage area network equipment
- Demonstrated experience guiding less senior technicians and staff in the performance of their tasks
- Ability to plan activities and provide advanced technical direction to less senior staff members
- Demonstrated experience providing technical direction to less senior staff members
- Strong people skills and proven leadership experience
- Demonstrated experience in planning activities and providing advanced technical direction to less senior staff members
- Must demonstrate highly developed knowledge of current industry standard IT technologies and market trends
- Demonstrated ability to plan, present, and apply complex technology solutions to solve critical business requirements effectively and efficiently
- Proven experience working with senior-level staff contributing to both short-term and long-term technology-related planning strategies
- Bachelor's degree in Computer Science, Information Technology, or related discipline; or a minimum of 1 year's experience installing, maintaining, administering, and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX, or Active Directory
- Must possess a basic knowledge, familiarity, and experience with maintaining and supporting networking protocols, internet technology, and Windows services
- Bachelor's degree in Computer Science, Information Technology, or related discipline; or a minimum of 5 years' experience installing, maintaining, administering, and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX, or Active Directory
- Must possess a minimum of 3 years' experience with maintaining and supporting computer hardware, operating systems, software, networking protocols, internet technology, and Windows services
- Bachelor's degree in Computer Science, Information Technology, or related discipline; or a minimum of 7 years' experience installing, maintaining, administrating and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX, or Active Directory
- Must possess a minimum of 5 years' experience with maintaining and supporting computer hardware, operating systems, software, networking protocols, internet technology, and Windows services
- Bachelor's degree in Computer Science, Information Technology, or related discipline; or a minimum of 10 years' experience installing, maintaining, administrating and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX, or Active Directory
- Must possess a minimum of 8 years' experience with maintaining and supporting computer hardware, operating systems, software, networking protocols, internet technology, and Windows services
- Bachelor's degree in Computer Science, Information Technology, or related discipline; or a minimum of 12 years' experience installing, maintaining, administering, and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX, or Active Directory
- Must possess a minimum of 10 years' experience with maintaining and supporting computer hardware, operating systems, software, networking protocols, internet technology, and Windows services
- Experience with Windows/Linux server administration, VMware (ESX), and enterprise storage systems (EMC, Unity, NetApp), including installation, maintenance, and troubleshooting of server hardware, OS, and SAN environments
- Knowledge of cloud platforms (Azure, AWS, Google Cloud), automation/orchestration, and enterprise hardware (Dell, HP), with the ability to quickly adapt to new and evolving technologies
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