Note: The job is a remote job and is open to candidates in USA. Saviance is seeking an experienced Pharmacy IT Systems Analyst III to support and optimize Epic Willow Ambulatory applications in a healthcare environment. The role focuses on pharmacy application support, workflow analysis, troubleshooting, system enhancements, configuration, testing, and collaboration with pharmacy, clinical, operational, and IT stakeholders.
Responsibilities
- Provide application support for Epic Willow Ambulatory
- Analyze, troubleshoot, and resolve complex application and workflow issues
- Support retail/outpatient pharmacy workflows, including prescription processing, dispensing, charging, inventory, and point-of-sale integrations, ensuring Epic functionality aligns with operational needs
- Evaluate existing workflows and recommend opportunities for system optimization
- Collaborate with pharmacy leadership, clinicians, IT teams, and other stakeholders
- Translate pharmacy and operational requirements into appropriate Epic application solutions
- Participate in application enhancements, upgrades, implementations, testing, and optimization initiatives
- Assist with system configuration and troubleshooting within the scope of Epic Willow Ambulatory
- Identify opportunities to improve efficiency, functionality, and user experience
- Support testing and validation of application changes
- Document issues, solutions, workflows, and system changes as appropriate
- Communicate effectively with both technical and non-technical stakeholders
- Work independently while collaborating with cross-functional teams to resolve issues and meet project objectives
Skills
- PharmD required
- Epic Willow Ambulatory certification required
- Minimum of 4 years of Epic experience
- Strong understanding of retail/outpatient pharmacy workflows and Epic Willow Ambulatory functionality
- Must be able to work the Eastern Time Zone schedule of 8:00 AM – 5:00 PM ET
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent communication and collaboration skills
- This is a nationwide remote position, but candidates must currently reside in one of the following states:
- Alabama
- Arizona
- Colorado
- Florida
- Georgia
- Hawaii
- Illinois
- Indiana
- Maryland
- Minnesota
- New York
- Nebraska
- North Carolina
- Pennsylvania
- South Carolina
- South Dakota
- Tennessee
- Texas
- Vermont
- Virginia
- Wyoming
- Candidates must be able to work Eastern Time Zone hours, 8:00 AM – 5:00 PM ET
- Strong Epic Willow Ambulatory knowledge and hands-on experience
- Strong understanding of retail/outpatient pharmacy workflows
- Excellent analytical and problem-solving abilities
- Ability to troubleshoot complex technical and workflow issues
- Strong written and verbal communication skills
- Ability to work effectively with clinical, pharmacy, operational, and IT stakeholders
- Strong organizational and time-management skills
- Ability to work independently in a remote environment
- Ability to prioritize multiple requests and projects effectively
Benefits
- Nationwide remote position
- Full-time employment
Company Overview