Note: The job is a remote job and is open to candidates in USA. Conservation Legacy is a nationwide nonprofit organization that engages participants in conservation and community projects. The Microsoft 365 System Administrator administers, supports, secures, and optimizes the organization’s Microsoft 365 environment, including identity, collaboration, endpoint management, and security services. The role also provides escalated user support, develops automation, maintains documentation, and contributes to governance and continuous improvement initiatives.
Responsibilities
- Administer and maintain the organization’s Microsoft 365 tenant and related cloud services
- Manage user accounts, mailboxes, groups, shared mailboxes, resource mailboxes, and licensing
- Configure and support Exchange Online, Teams, SharePoint Online, OneDrive, and related collaboration services
- Administer Microsoft Entra ID, including user lifecycle management, group management, and access controls
- Support Intune and endpoint management for Windows, macOS, iOS, and Android devices as applicable
- Maintain Microsoft 365 configuration standards, policies, and documentation
- Implement and support security controls across Microsoft 365, including MFA, Conditional Access, anti-phishing, anti-malware, and data protection policies
- Monitor security alerts and investigate suspicious activity within Microsoft 365 and related platforms
- Assist with the administration of Microsoft Defender, Exchange Online Protection, and other Microsoft security tools
- Support compliance initiatives including data retention, audit logging, sensitivity labeling, and eDiscovery as assigned
- Participate in security reviews, incident response, and remediation efforts
- Serve as an escalation point on support tickets for Microsoft 365 issues affecting email, collaboration, authentication, file access, mobile devices, and endpoint compliance
- Troubleshoot escalated issues related to Outlook, Teams, SharePoint, OneDrive sync, mobile email, and identity/authentication
- Coordinate with IT staff, vendors, and Microsoft support as needed to resolve incidents
- Assist in onboarding and offboarding processes, ensuring proper provisioning and deprovisioning of access and services
- Support end-user adoption and training efforts for Microsoft 365 tools and best practices
- Develop and maintain PowerShell scripts and automation workflows to improve efficiency and consistency
- Generate reports on licensing, usage, security posture, device compliance, mail flow, or other Microsoft 365 metrics
- Identify opportunities to improve administration, governance, security, and operational processes
- Assist with Microsoft 365 migrations, service rollouts, policy changes, and platform enhancements
- Maintain accurate technical documentation, procedures, and knowledge base articles
- Successfully engages, leads and supports a positive work environment for all within the organization and the communities we serve
- Leads and/or participates in organizational-wide teams, projects and initiatives that support the work of the Strategic Plans goals
- Reports any potential complaints within the organization as identified in the Personnel Policy Manual
- Assists or leads other responsibilities, as assigned
Skills
- Bachelor's degree in Information Technology, Computer Science, or related field or equivalent combination of education and experience
- 5+ years of systems administration experience, including hands-on administration of Microsoft 365
- Experience administering several of the following:
- Exchange Online
- Microsoft Entra ID
- SharePoint Online
- OneDrive for Business
- Microsoft Teams
- Microsoft Intune
- Microsoft Defender
- Azure/Entra-related identity and access controls
- Experience with PowerShell scripting and automation
- Strong troubleshooting skills across identity, email, endpoint, and collaboration platforms
- Knowledge of Microsoft 365 security best practices, including MFA, Conditional Access, and email protection
- Experience with endpoint/device management and compliance policies
- Strong written and verbal communication skills
- Ability to manage multiple priorities and work independently
- Ability to operate Microsoft Office programs and applications, or similar platforms
- Ability to keep others and oneself, in remote locations, accountable to expectations
- Valid Driver's License and Insurable Driving Record per Personnel Policies
- Ability to successfully work in a fluid, changing work environment
- Fully remote eligible within the contiguous United States only
- Physical requirements may include periodic overnight travel, non-traditional work hours, ability to move across varied terrain, use program-specific tools and a range of technology on an infrequent or frequent basis
- Exerting up to 25 pounds of force occasionally to lift, carry, push, pull, or otherwise move objects
- The ability to safely drive an organizational vehicle may also be required for some positions
- Technical Skills * Microsoft 365 Admin Center * Exchange Admin Center * Microsoft Entra Admin Center * Teams Admin Center * SharePoint Admin Center * Intune / Microsoft Endpoint Manager * Microsoft Defender portals * PowerShell (Microsoft Graph, Exchange Online, SharePoint, Teams, Intune modules) * DNS concepts including SPF, DKIM, and DMARC * Identity and access management * Mobile device and endpoint administration * Security monitoring and remediation
- Core Competencies * Strong analytical and problem-solving ability
- Attention to detail and commitment to secure configuration
- Customer service orientationAbility to document procedures clearly and accurately
- Ability to communicate technical concepts to non-technical users
- Initiative and continuous improvement mindset
- Effective collaboration across IT and business teams
- Microsoft certifications such as:
- Microsoft 365 Administrator (MS-102)
- Microsoft Security Administrator (SC-300)
- Microsoft Endpoint Administrator (MD-100/101)
- Azure/Entra identity-related certifications
- Experience with nonprofit or education environments
- Experience with multi-site/remote environments
- Familiarity with backup/recovery solutions for Microsoft 365
- Experience with scripting, reporting, and automation beyond PowerShell (e.g., Power Automate)
- Knowledge of governance, compliance, and retention strategies in Microsoft 365
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Short-term disability
- Long-term disability
- Basic life insurance
- Retirement
- Paid time off per Personnel Policies
- Supplemental critical care benefits
- Pet insurance
- Supplemental life insurance
- Fully remote eligible within the contiguous United States only
Company Overview