Note: The job is a remote job and is open to candidates in USA. Cleveland Clinic is a healthcare organization committed to excellence and transforming the patient experience. The System Administrator II - Pharmacy provides hands-on technical support for community and outpatient pharmacy locations, maintaining and troubleshooting pharmacy hardware, peripherals, applications, networks, and technical systems. The role includes remote and onsite support, collaboration with pharmacy teams, local travel, and participation in an on-call rotation.
Responsibilities
- Ensure workstations and peripherals are maintained at the highest level of availability and reliability
- Handle LAN administration, installations, email administration, consulting services and problem resolution
- Assist caregivers and management in making Information Systems investments and decisions
- Consult on desktop applications and configurations to improve employee productivity
- Troubleshoot software, hardware, network protocols, workstation and departmental server-related problems
- Provide second level diagnostic Help Desk support for hardware, software and operating systems
- Act as the primary contact for ongoing support requirements including all hardware components
- Coordinate workstation purchase decisions based on enterprise standards
- Recommend, design, build and support PC workstations
- Build and maintain detailed workstation documentation including configuration of desktop software and impact of additions, deletions or upgrades to the workstation
Skills
- High school diploma/GED
- Two years of experience in information systems
- Experience supporting mid-size workstations and server environments
- Experience with personal computer architecture, interfacecomponentsand telephone systems
- Demonstrated knowledge of information systems and small to mid-size(100-700node) networks
- Ability to perform work in a stationary position for extended periods
- Ability to travel throughout the hospital system
- Ability to operate a computer and other office equipment
- Ability to communicate and exchange accurate information
- In some locations, ability to move up to 50 lbs
- Remote work flexibility is available, with the main onsite location at the MM Building on Main Campus and required travel to Cleveland Clinic pharmacy locations throughout Ohio as needed
- Caregivers participate in an on-call rotation one week out of every 11 weeks, typically Wednesday to Wednesday, with no routine weekend or holiday on-call expectations
- Local travel is required, and a valid driver's license and reliable transportation are necessary
- Has prior field service support, technical support, or system administrator experience
- Has at least 2 years of information systems experience
Benefits
- Salaried, hybrid role with remote work flexibility available
- Mileage reimbursement is provided for required travel
- Endless support and appreciation
- Build a rewarding career with one of the most respected healthcare organizations in the world
Company Overview
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