Note: The job is a remote job and is open to candidates in USA. Paychex provides payroll, HR, benefits, and advisory services through a connected human capital management platform. The Supervisor, PEO Sales Operations leads a coordinator team responsible for managing PEO sales submissions from initial data collection through underwriting, proposal, contracting, and transition to implementation. The role also drives process improvements, partners with sales and internal departments, and develops staff.
Responsibilities
- Manages PEO Sales Operations Coordinator team in all aspects of PEO sales process from initial data collection through underwriting, proposal and contractual and successful turnover to PEO implementation team
- Ensure new PEO sales business intake procedures facilitate seamless transition between PEO sales, systems and internal teams by staying well informed of PEO sales processes, benefit offerings, product and system updates
- Proactively identifies opportunities and proposes enhancements to existing processes and services to create efficiencies and mitigates time lost on new submissions
- Partners and collaborates with PEO sales representatives and their leaders to ensure accuracy for all new PEO submissions as well as managing through escalations and tasks to ensure quick resolution
- Builds and maintains a positive working relationship with PEO sales organization, implementation, internal departments and corporate partners
- Facilitate regular effective team meetings and one on one's to foster good communication, alignment of company goals and objectives and career development
- Makes recommendations to PEO Sales Operations Manager regarding the development of process improvement, system enhancements and procedures
- Responsible for the development of staff including: recruiting and hiring, evaluates performance of personnel to ensure all department guidelines are handled accordingly. Counsels and develops staff for personal and corporate advancement through career development, training programs and other related resources as required for professional development
- Responsible to keep management informed in area activities of any significant concerns
- Performs other duties and special projects as assigned
Skills
- H.S. Diploma - Required
- 5 years of experience in PEO sales and/or sales support role including experience participating in or leading a team
- 5 years of experience in PEO knowledge
- Associate's Degree - Preferred
- Bachelor's Degree - Preferred
Benefits
- Work Type: Remote Optional
- Medical coverage
- Virtual wellness classes
- Tuition reimbursement
- 401(k) + employer match
- Adoption assistance
- Financial assistance
- Paid time off
- Company holidays
- Culture days
- Comprehensive work-life balance programs
- Award-winning training and development programs
- Ongoing learning opportunities
- Paid time off for volunteerism
- Company-wide and local initiatives that benefit organizations you care about
Company Overview