Note: The job is a remote job and is open to candidates in USA. BCD Travel is a company focused on corporate travel management, and they are seeking a Supervisor Operations to manage a travel consultant team. The role includes day-to-day management, coaching, and developing the team to meet performance targets.
Responsibilities
- Provide leadership to a team of travel consultants
- Collaborate with performance data to maximize the effectiveness of the team
- Develop learning programs for closing own short- and long-term competency gaps
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Maintain knowledge of necessary regulations (DOT, TSA, passports, visas, etc.)
- Monitor global distribution systems (GDS) queues daily to maintain quality control
Skills
- Extensive experience in the corporate travel management industry
- Relevant supervising experience
- Advanced skills on GDS Sabre
- Strong critical thinking and problem-solving skills
- Proficient in Microsoft Office applications
- Excellent verbal and written communication skills in English
Benefits
- Remote
Company Overview
Company H1B Sponsorship