Note: The job is a remote job and is open to candidates in USA. Navitus Health Solutions is committed to making medications more affordable and is seeking a Supervisor for Account Management Training & Enablement. This role involves leading training programs, managing trainers, and collaborating with various departments to ensure high-quality client outcomes.
Responsibilities
- Coach, mentor, and manage Account Management Trainers; set priorities and performance expectations aligned to business goals
- Provide guidance and support to team members to ensure high performance and professional growth
- Define onboarding and ongoing learning programs while actively contributing to curriculum design, content development, and training delivery
- Ensure training materials, work instructions, and resource repositories are accurate, standardized, and maintained
- Partner cross-functionally to align training with tools, workflows, and process changes while supporting adoption of key initiatives
- Oversee coaching frameworks and provide direct support for complex development needs and performance gaps
- Serve as the liaison between training and business teams to align priorities and share outcomes
- Monitor training effectiveness and lead improvements to enhance consistency, efficiency, and impact
- Other duties as assigned
Skills
- Bachelor's degree in business, education, healthcare administration, or related field, or equivalent work experience, required
- 5+ years of experience in training, enablement, account management, or healthcare operations required
- Experience designing and delivering training programs for operational teams required
- Participate in, adhere to, and support compliance program objectives
- The ability to consistently interact cooperatively and respectfully with other employees
- 1–2 years of people leadership experience preferred
- Prior experience balancing individual contributor responsibilities with team leadership strongly preferred
- Experience with process improvement, workflow design, or operational transformation initiatives preferred
Benefits
- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5% - No vesting requirement
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
- Remote
- M-F 8am to 5pm
Company Overview