Note: The job is a remote job and is open to candidates in USA. Humana is a leading U.S. healthcare company providing insurance and healthcare services to improve the health outcomes of the populations it serves. The Strategy & Operations Lead will provide data-backed strategic direction for Care Management programs serving Medicare and Special Needs Populations, identify opportunities for improved clinical outcomes and member experience, and lead cross-functional teams in translating recommendations into execution plans.
Responsibilities
- Engage in ambiguous problem solving and strategy setting
- Use data and insight from experts to identify the greatest opportunities in clinical outcomes, quality, cost, and experience for members in care management programs
- Lead cross-functional teams to define discrete opportunities that are both impactful and achievable
- Work directly with cross-functional partners across the enterprise to create the execution model and roadmap to capture prioritized opportunities
Skills
- Bachelor's degree
- 7 plus years of experience in strategy, healthcare, operations OR with 4 plus years of experience with a consulting firm or corporate strategy in driving and creating strategy and/or operations experience
- Previous experience in strategy consulting, commercial, business strategy, clinical and operational area and/or related roles
- Ability to interpret and leverage data and analytics to improve strategy and make recommendations; ability to complete analysis and modeling of data to drive insights and recommendations for strategy advancement
- Experience with qualitative and qualitative analysis
- Demonstrated ability to articulate ideas effectively in both written and oral forms with ability to flex to different audiences, including senior leadership
- Proven skills influencing others and a track record of success leading through ambiguity
- Proven organization, planning and prioritization skills to collaborate with multiple enterprise departments and stakeholders; ability to execute within deadlines
- Ability to work independently to manage projects to achieve objectives
- Competency with Microsoft Office suite (PowerPoint, Excel)
- Exposure or experience with clinical care delivery and interventions and/or care management
- Direct people leadership experience
- Health care industry
Benefits
- Bonus incentive plan based upon company and/or individual performance
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company holidays
- Personal holidays
- Paid parental leave
- Paid caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Remote position
- Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
- Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Company Overview
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