Note: The job is a remote job and is open to candidates in USA. BrightHire is a high-growth software company transforming how leading organizations build exceptional teams through its Interview Intelligence products. The Principal Product Manager will lead major growth initiatives and new AI-powered products from customer discovery through launch, adoption, and iteration, partnering across Engineering, Design, customers, and go-to-market teams.
Responsibilities
- Lead major product initiatives from customer discovery through launch, adoption, and iteration—including zero-to-one work in ambiguous, fast-moving areas
- Set a clear product direction and make high-quality prioritization decisions amid incomplete information
- Partner closely with Engineering and Design to build excellent AI products, getting hands-on with model behavior, prompts, context, human-in-the-loop design, evaluation, quality, and reliability
- Work directly with customers and prospects to validate problems and solutions, then turn insight into differentiated products
- Partner with Sales, Customer Success, Marketing, and Zoom teams to bring products to market and drive measurable customer value
- Define success metrics, use qualitative and quantitative signals to improve the product, and raise the bar for product judgment and AI craft across the team
Skills
- 7+ years of product management experience
- Hands-on experience shipping generative AI products or agentic systems, including prompt and context design, evaluation, output quality, and user trust
- A track record of independently taking consequential products from early concept to successful customer adoption
- Strong product judgment: you can separate compelling AI demos from durable customer value and make difficult tradeoffs well
- Technical fluency and the ability to partner deeply with engineers on AI systems, quality, and reliability
- Exceptional customer instincts, with a high bar for craft, usability, and product quality
- Clear, influential communication across executives, technical teams, customers, and go-to-market partners
- Comfort operating with urgency and ambiguity while bringing clarity and focus to others
- Ideally in B2B SaaS, AI, or high-growth environments
- Experience in recruiting, HR technology, workflow software, communications, or enterprise AI
- Experience building products that integrate with platforms such as ATSs, collaboration tools, or enterprise systems
- Experience working in a startup or leading zero-to-one products within a larger organization
Benefits
- Applicable bonus opportunities
- Equity opportunities
- Eligibility for Zoom’s compensation and benefits programs
Company Overview
Company H1B Sponsorship