Note: The job is a remote job and is open to candidates in USA. Zocdoc is a leading healthcare marketplace that helps patients find and book in-person or virtual care. The Staff Software Engineer will lead the technical direction of the Marketplace Acquisition platform, building scalable APIs, microservices, SEO infrastructure, and patient-facing experiences while driving AI innovation, engineering excellence, and mentorship.
Responsibilities
- Leading the technical direction of Zocdoc’s acquisition platform, enhancing system stability and user experience. Guiding technical discussions, ensuring decisions are scalable and dependable, and aligning infrastructure with the team’s broader mission
- Building scalable APIs and microservices that power frictionless data access and informed patient decision-making
- Collaborating with design counterparts to iterate on user experiences and improve the overall customer journey
- Proactively engaging with product counterparts to align on vision, strategy, and execution, ensuring projects stay on track and deliver business value
- Mentoring engineers and driving team excellence through coding standards, automation, and continuous improvement
- Leading bold innovation initiatives centered on AI, leveraging emerging data sources and cutting-edge architectures to position Zocdoc as a leader in healthcare technology
Skills
- Driven by the opportunity to impact healthcare positively, our mission is to create a seamless, efficient, and deeply human experience
- Product-driven with a relentless focus on user needs
- Passionate about engineering excellence, with a strong focus on promoting best practices in code quality, testing, and long-term maintainability across teams and the organization
- Demonstrates strong ownership of their technical domain and invests in mentoring others by sharing knowledge and best practices across teams
- Owned and evolved complex, user-facing platforms end-to-end, balancing rapid delivery with long-term technical vision to ensure scalable, maintainable, and impactful experiences
- Designed and built performant systems with search engine optimization (SEO) and page speed as top priorities, ensuring fast, reliable, and discoverable patient experiences at scale
- Architected full-stack solutions spanning backend APIs, AWS-based infrastructure, and React systems that are modular, reusable, and leveraged across teams
- Integrated with third-party data sources and content management systems, such as Contentful, to deliver dynamic, flexible, and content-rich user experiences
- Leveraged large language model (LLM) systems to transform raw user data into actionable insights, powering intelligent and personalized features
- Driven engineering excellence through best-in-class practices in testing, CI/CD, observability, and system performance optimization
- Mentored and collaborated across distributed teams, promoting strong technical foundations, clear communication, and an inclusive, innovative engineering culture
Benefits
- Flexible work environment
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- 401(k) with employer funded match
- Corporate wellness programs with Headspace and Peloton
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
- Certain positions are also eligible for variable pay and/or equity.
Company Overview
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